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Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6591 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,591 reviews
  • Rated 5 out of 5 stars

    100% Perfect. For what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful device is stunning. I'm not an online multiplayer gamer. I love playing games with a story. I love putting in a lot of hours on the games story. I have not tested it with online gaming like COD or Fortnite. But if you're trying to beat any game and have people using the tv you usually have to use. It's 100% awesome. I just got all three spider games to grind. IT LOOKS AMAZING. I've put in almost 6 hours of Spiderman Remasterd and had a millisecond of lag one time. It's not it's own system. It's made for people who can't play when their loved ones are using that tv/monitor that connects to their PS5. If you're like me and just play for fun..DO IT..If you want a system that's as fast as a PC...This device wasn't made for that. Mad love to sony for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who just wants to lay down or be around the house playing the games you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons are absolutely enjoying their portal!!!! Great gift especially on road trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife as a way to stop taking up the main TV. Was skeptical at first, but it works great. I have more issues from my Internet provider than the device itself. Plus with the new update you can use cloud gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psa5 game station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable game station. Good service n help from staff explaining game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for some use cases

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device for anyone that is interested in playing their PlayStation 5 handheld. Although you can play movies on your PS5, they will not stream to this device. Also if you're wanting to play co-op without split screen, this isn't going to be the answer. You can play co-op with one person playing on the TV and one person playing remotely but both screens will still display as split screens. The portal will only stream games and will display exsactly as it would on your TV. Quality of the streaming will depend greatly on users Wi-Fi quality. Feels very similar to the DuelSense controller in hand, with slightly smaller more raised joysticks. The screen is beautiful and a great size for handheld gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for First person shooters Games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Picture quality is amazing. First person shooters are not recommended if outside the household. The latency is horrible. Great for games that don’t mind the lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better now than the day I bought it due to direct streaming. Great picture and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've greatly enjoyed my PS Portal. It's been convenient to be able to play my PS5 games around the house and not have to always be in front of the TV. My kids like to take the Portal with them to their grandparents' house, and it's worked perfectly for remote gaming there. We've used it a few times remotely with my phone's wifi hotspot, and it's hit or miss if it works. Sometimes it works perfect with the phone connection, but sometimes not at all. It depends how good your phone connection is. The screen quality is fantastic and all the buttons feel top quality. I am a little disappointed that you can't connect Bluetooth headphones to it, although the Sony Pulse Elites work great with the Portal. I can't wait to see what features get added with future software updates. I feel like the Portal is at the right price for the high quality and I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the road is doesn’t need insane amount of wifi just a good source of wifi. The quality of the playstation portal looks insanely good when streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best way to alternately play your games while you can’t use your tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for when you are traveling, it may have improvements but that’s in play station hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run perfectly well. I prefer this over the backbone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device good for long trips if you have good wifi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything to say other than I am happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to order and came so quickly! My nephew loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Require strong WiFi signals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not connect when WiFi signals are weak. It require good download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally preordered this from Playstation but I cancelled my preorder to wait on reviews. I was able to secure an open box - excellent Portal as I was going out of town and wanted to try it on the road. There are some things that could be improved, such as lack of Bluetooth support and lack of Internet Browser for Captive Portal APs, but for the most part this is awesome as long as you have a decent Internet connection. I would give this 4.5 stars out of 5 for this. While at my friend's house, we were both able to play online even with me remoting to my ps5 miles away. I do recommend, however, setting a static IP for your ps5 and port forward on your router as well as wiring your ps5 to your router. Games run smooth if you do this and have a decent Internet connection. While at home, this device works perfectly when the wife wants to watch Netflix and we share a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the outcome of it with accommodations to enjoy with travels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only negative is it needs to be able to play all games from your library that you purchase

    I would recommend this to a friend