Main Content

Customer Ratings & Reviews

$270.00

Customer reviews

Rating 4.5 out of 5 stars with 6731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift for her

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas she was yet to play on it but my son have he plays on it daily and love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Take your Ps5 anywhere

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. If your looking to play your playstation 5 games on the go this is the way to go. It works very well on a mobile hotspot running at the 5ghz speed. Paired with the pluse explore ear buds and you can game anywhere youd like as long as you have a connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. A piece of hardware if you want to lounge around or not take up valuable TV space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, no regrets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to having a PS5. Streaming could service games as well direct from hardware works without a hitch. Have used in variety of internet scenarios, home/hotel/cell hotspot, without any major issues. Its great to play in places other then in front of the TV. Patio, travel, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player offers a satisfactory streaming experience for PlayStation catalog titles; however, its functionality is unreliable when attempting to stream games directly from a PS5 console. The root cause, whether hardware or software-related, remains undetermined, as connection attempts frequently yield inconsistent results irrespective of network conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Worth if

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to play this while my wife is using our living room TV. Makes it so much easier. The screen is beautiful and crystal clear but I feel like it’s not a comfortable to play like a regular controller or even the switch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is not the portable handheld we wanted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But if you’ve done your research you can come to understand the value it has and from its overall functionality. Unfortunately, this device is not for everyone. As for me i love it, and appreciate it, and have value in owning one. While i love traditional gaming on a console, I also love gaming on handhelds . This device gives me the best of both worlds. Ive had fun playing Ghost of Tsushima, Kingdom Hearts FM, God of War 3; from in bed at night, my kitchen, and boldly enough from my bathroom. Its network dependant, and ive had a few issues due to their being excessive rain in my area but nothing that impedes me from playing and enjoying my games. The lag from my experience has been minimal and while i wont say its been near perfect. My experience has been highly positive. This has been a great investment for me. I’d encourage others to give it a chance. Just by doing your research and understanding it, you know if its truely for you or not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    great pairing for the PS5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a pretty great accessory that might not be for everyone. I have only used this at home and for the majority of the time it works pretty great. does have some connection issues from. does hitch up playing more intensive games, but not that often.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 2 out of 5 stars

    Ended up returning after a couple of weeks.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was a neat concept but in the end, I ended up returning the device. My setup was a hard-wired Ethernet to PS5 and a higher-end tri band routers including WiFi 6E. I also have gigabit speed home internet. Unfortunately the Portal does not use anything above the 5ghz band however. I tested remote play on my iPhone and MacBook Pro prior to preordering the portal to make sure my setup was optimal. After having nearly a flawless experience with those devices. I decided to pick up the portal for the integrated dualsense controls and large display. I played multiple games but mainly focused on Ratchet and Clank: Rift Apart and GT7. Both games worked ok but there was just a bit more input lag compared to other devices I’ve used. The connection would degrade significantly in Ratchet and Clank when any graphically intense scene with lots of moving items such as explosions. This made it unenjoyable to play these offline single player games. Playing any fast-past game online wasn’t even an option with the input lag. I wish Sony would add more functionality to the device like being able to watch movies or play Spotify or even include a browser for Netflix or so you could log onto public WiFi like in hotels since I travel a lot. As far as a subpar remote play device for use around the house, $200 felt like a bad value for this piece of tech.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas, he absolutely loves it. He now can play anywhere he wants!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He loves it. Great display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for on the go

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to use on the go. Howe er limited in functionality when the center button is a double tap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device, as long as you're patient.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing device, with a few shortcomings. Nothing particularly intrusive that a device restart doesn't fix, but the PS Portal will occasionally be unable to find the PS5 for no particular reason. Once connected though, it really shines.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for sometime now and i must say im enjoying my time with it, the screen is super clear, good battery life, really enjoy playing astro bot on it, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Currently playing right now!! Outstanding customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So close 3 out of 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handheld felt as good as this did in my hands. Sadly the inconsistant connection. The inability to wake my ps5 now and then. The lag. 3 stars is the best I can do. 5 stars for comfort and screen. This is close but not there yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! This is much better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is much better than expected. My PS5 is hard-wired via Ethernet, and this connects to the same router as the PS5 via Wifi. I have never had any lag or speed issues. Even though the screen is IPS, it's still bright and colorful, and I had no problems playing any of my titles. Lightweight, pleasant in the hand to hold. Now I'm not restricted to the chair and TV; I can lie on the couch, lie in bed on these cold nights, and play. I love these thing, I have the Legion Go 2, totally different product I know, but for my use, I prefer this and it's a 10th of the cost

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good and almost great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Problems but functional

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly is just a portal to access your PS5 games when not sitting directly in front of it. I was planning to buy a new gaming controller and ended deciding on this instead and it's been a nice addition. Streaming quality varies and affects gaming sessions, so I don't recommend for any competitive gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
Sponsored