Customer Ratings & Reviews

Easy on the go you’ll need WiFi tho but still easy on the go it was a Christmas gift for my boyfriend

I really like using the Portal. It’s great to use when I want to play, but can’t use the TV. The only negative is, when I’m in a hotel room, I can’t always connect to wifi, since most hotel WiFis require an acknowledgement using an internet browser. The Portal doesn’t have a browser built into it. This wasn’t a dealbreaker for me though.

Still learning how to use it. games are very limited but it changes every month. When you buy the $160 subscription you can use it on the PS5 and the PSP. Which is nice.

Love the design and comfort of the Sony Portal but it does disconnect quite often and get all pixel-y playing. Overall i do recommend it for when you and (place person(s) here) you share tour tv with so you can game and watxh at the same time.

Awesome buy works as expected no isuues Sony though about this really good

Works perfectly if you have consistent wi-fi. I love it!

Nice addition to the gamer in your house. Take it with you and continue doing your thing.

works really good the screen is bigger then i thought it would be so that's a plus

The device works flawlessly assuming your home network can handle the stream, the device does have a 3.5mm headphone jack but doesn’t support bluetooth headsets. Battery life is good and ended up purchasing the pulse explorers.

Not heavy, it’s comfortable and nice model but you need a good internet connection for the console work at 100%.

The thought of the handheld is great. Thought this would be a great way for my husband to play the playstation with the kids. However because they sync together, one or the other has to be played at a time. Would be much more pleasant to play if both could be played at the same time. If too faraway from the Playstation it lags as well.

Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

My son enjoys it. Im thinking of getting myself one.

I wasn't planning on buying the Portal. I saw it was available and bought it. So far it's been great without any issues. The screen size is good and everything works as advertised. I think I will play the PS5 more now that I don't have to sit in front af a TV all of the time.

I picked up a Portal on a whim ahead of a business trip and was pleasantly surprised by it. The best way to think of it is it's not as a stand alone console but rather a two-way streaming device of your PS5. It does take a little getting used to, especially if you're playing a live service game. But as long as you have at least an 15 Mbps connection you should be fine. One major downside is it can be tricky to connect. Connecting to a network that uses a captive portal/login page can be difficult as it doesn't have a built-in browser. Using a travel router or hotspot is probably the best way to go to avoid this problem.

I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

Great product! Very easy to use while traveling as well.

I wasn’t expecting the progressive usefulness and ever expansiveness of the capabilities and innovative nature of this tech. I’m pretty much an old handheld user who’s used multiple platforms. Simple put, my portal is really killing the game.

I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.