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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,726 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for parents

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. I have kids so they are most of the time watching movies or playing their own games. With the portal I can just let my kids do their own thing and be able to play some games while in bed or on the couch. Sometimes even at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    PS5 PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its excellent towherever i go i play outside anytime anywhere, battery is excellent no heavy easy handle love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Playstation portal for about 2 months now, and it is amazing with a few hiccups. The games look and run beautiful for the most part if you have a stable wifi connection but playing multi-player games is a bit awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must get item. Very convenient when going away for work or long family trips. Never had an issue with the PlayStation Portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portal: A Portable PS5 Powerhouse, But

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a unique device that aims to bring the full PS5 experience to your hands. It's not a standalone console, but rather a dedicated streaming device that relies on your PS5 for processing power. So, how does it hold up? Let's dive in. Positives: Portability: This is the Portal's biggest strength. Playing demanding PS5 games on a large, comfortable screen anywhere in your home or even on the go is a truly liberating experience. Streaming Performance: Remote Play works surprisingly well, with minimal lag and latency even on strong Wi-Fi connections. The visual quality is impressive, often indistinguishable from playing directly on the PS5. Controller Integration: The built-in DualSense controller feels fantastic, with all the bells and whistles like haptic feedback and adaptive triggers intact. It's a seamless transition from the standard PS5 controller. PS Plus and Premium Integration: Accessing your PS Plus and Premium library is easy and convenient, opening up a vast library of games directly from the Portal. Negatives: Limited Functionality: The Portal is purely for streaming PS5 games. It can't access other apps, media services, or even basic functions like web browsing. This feels like a missed opportunity for a more versatile device. Wi-Fi Dependence: Your entire experience hinges on a good internet connection. Even a slight dip in Wi-Fi quality can lead to lag and stuttering, making it impractical for offline use. Lack of Bluetooth Audio: Surprisingly, the Portal doesn't support Bluetooth headphones, forcing you to use the built-in speakers or a wired headset. This feels like a major oversight for a device focused on portability and convenience. Price: At $200, the Portal isn't exactly cheap, especially considering its limitations. This might make it a tough sell for casual gamers or those who already own a good tablet or phone for Remote Play. Overall: The PlayStation Portal is a technically impressive device that delivers the core PS5 experience on a portable screen. However, its limited functionality, Wi-Fi dependence, and lack of certain features like Bluetooth audio hold it back from being a truly must-have. If you're a dedicated PS5 player who values portability and have a strong internet connection, the Portal is worth considering. But for others, it might be worth waiting for a more versatile and feature-rich iteration in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portable for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for vaction and worked amazing as long as you have good wifi it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal purchase...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great when ordering the portal, delivery was available to me at purchase and pick up fast. My kid enjoys the portal when away from home and while his roaming around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an open box team. A+++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Allows me to hook up to my phone and play my games wherever I go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wow i actually love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device! Works great for me!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a PS5 for years, and have recently started traveling a lot more. I really wanted to be able to still play some games, while sitting in airports, hotels, etc, and lugging around a PS5 isn't really an option. I didn't even realize the Portal existed, and was thrilled when I learned about it. I picked one up from Best Buy, and it arrived pretty quickly later. Turning it on, the quality and built is well in-line with what I'd expect from Sony. I connected to my home wifi, and then input my Playstation ID. I made sure remote play was enabled on the PS5, and we were quickly in business. Man, do I love being able to play on this thing! The controls feel just right at home as if I was playing my PS5. The screen is great. Nice and bright, and does a good job for a portable device. While Sony does market this for just largely using at home, I read about being able to use it remotely. Thankfully, I've also had great success with being able to do that too! We have a Comcast connection, and I've been able to connect to various wifi networks and be able to largely do this just fine. There have been the occasional time when it lagged so much that I wasn't even able to play remotely, but restarting the PS5 seems to usually do the trick for fixing that. I've been very happy with my Portal, and am sure glad Sony put this product out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps portal is doing what I purchased it to do. No lag remote playing from another room in house. Screen is good, comfortable to hold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent single player portable device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable console for remote gaming. However if you’re trying to play a fast paced online FPS game such as Call of Duty, there is a lot of lag. I have a very high speed internet at home (1 gig) and I use a high end router (ASUS ROG GT6) and the PS portal still experiences lag with FPS games. However, for one player solo games, it works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well love this so much definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs update to allow simultaneous play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice device. The only thing i don't like is that I can't use it remotely without the Playstation 5 being on & also don't like that if i am using it, the console itself can't be used for someone else to play a different game. Other than that, it’s really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a ps5, stable WiFi, and wanna play your games portably it works great. Some hiccups when my WiFi didn’t work as great

    I would recommend this to a friend
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