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Customer reviews

Rating 4.5 out of 5 stars with 6636 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,636 reviews
  • Rated 3 out of 5 stars

    Good, but could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play station portable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this play station portal you can lying down on your bed or couch and not worry about sharing the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multiple people to share.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so my family can play the ps5 without needing to be at my setup all the time. Wish the battery was better but still a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've moved into the next stage of life (fatherhood) I was looking for a product that would still allow for me to game from time to time with the limited personal time I have. The Playstation Portal is the exact product I was hoping for! Easy to setup, online play was smooth, and a great travel companion no matter where you are traveling. So far extremely happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this PlayStation portal allows him to play video games while his sister watches TV it gets good connection barely any lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets the requirements

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The article turned out better than I expected, the image quality is very good considering you always have to be connected to a WiFi network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal is great but nit in described condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box excellent, when i received the device it functioned great but had a ton of scratches, came with a random iphone cable not usb c, and was dirty. I promptly returned and got my money back. I decided to just send back and order new. Be careful with the open boxs, only buy if you view in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very nice, can get very bright and color accurate. The controls are very comfortable, feels exactly like a dual sense controller. Works great as long as you have a good stable network connection. I am able to play at my friends house while my PS5 is at home on a wired network connection with no issues. I just got my pulse explore earbuds today and so far they are good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More hours of play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent device if family members often use a TV connected to a PS5. Runs the games installed on the PS5 via RemotePlay. There is no lag with PS5 connected with the cable to the router. Very light and ergonomic, I can play for 2-3 hours without fatigue lying on a couch or in bed. The only drawback is no Bluetooth connectivity, so either wired headphones or new PS earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is many good and bad on this. you will definitely need stable internet on both ends, due to lag issues or connectivity. my PS5 is connected for best performance. please read up on youtube to be sure this is the purchase for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close but no cigar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, I felt PlayStation missed the mark a little bit…start off with the screen. It would’ve been amazing if it was a OLED screen and higher refresh rate, which will make playing online AAA games more enjoyable, hopefully the next gen will provide one. I wish I came with LTE option. it’s a bit a nuisance defaulting your PS5 settings i.e 1080p and other settings to accommodate the portal. Hopefully, the next update can take care of the annoying step. Overall, i feel that Playstion has a great idea and can make big improvements with the next version of the Portal. I will recommend it for those who would like to play games aside from their television gaming monitor. I was just saying don’t get your hopes up in terms of your expectations. as I stated earlier device but slightly missing the mark. Hopefully my review makes sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - PlayStation Portal Remote Player - Midnight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only the streaming app's worked with it. It would have 6 stars........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really cool device. The biggest problem is they’re still going to be an input delay in the matter what you’re playing because you’re streaming I have pretty good Internet and even still there was noticeable delay when playing games like Minecraft and call of duty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in a long time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays every night. Picture quality is great and sound is good! Very happy with this purchase. Now my son wants one lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote play.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote player, have used PS remote play on my iPhone and the backbone device and was never satisfied with the gameplay. The PS portal has a great 8” screen and feels just like the PS controller. Took some getting used to but it’s my go to device when I’m away from the house. Plus pretty much twice the cost of a backbone it’s a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is awesome! I love that they added the PS Cloud streaming however that requires you to have the premium subscription. If you are away from your PS5 often then this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saw the light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was skeptical and I wasn’t truly going to get one until Bestbuy had the option but I’m blown away by this thing. You can use it over any WiFi connection, I use it at a friends since we’re playing the same games and it’s been a life saver. If you can afford one and travel or just have a lot of people in the home this is absolutely a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connectivity thru wifi. Awesome ps plus options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine you got kids, or young siblings or simply dont have access to your tv at that very instant and you pull out this PlayStation portal! You layback on yoir couch and slay away, while your kids watch pepa pig or your wife/gf watch selling sunset. Either way you’re gucci. The screen looks amazing? Havent had any problems with lag yet. Judge for yourself. Good lick getting one before christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good however I dislike how you can only play certain games and that the ps5 has to be on in order to play, overall handy to carry for trips

    I would recommend this to a friend
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