Customer Ratings & Reviews

The Portal has been working well on my home network. Currently have Spectrum wigh 500/20 and the steaming has worked well in most locations in my house. Have not yet tried a cellular connection. Have really been using it with single player games and when try to play online (such as MW3) can notice some lag. Happy overall, thoigh.

Pairs well with my PS5. Works well even a few rooms above the internet modem. No problems with connectivity through the ps5 or streaming games.

My kids love this especially when we are on vacation and they want to play a game

The PS Portal quit working after about two months, but Best Buy took care of me and replaced it without an hassle!

The portal is great. I love that I can take it virtually anywhere and it will work. It is best to add to your PS5 hardwired to your internet for best results.

This would be better if it was local play but good start. I’ve experienced issues already with network troubles and that was at my house. I’ve only used it a handful of times and it’s been great for playing before bed minus the couple of network issues it had. Overall it’s satisfactory for the price.

Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

Bought this a while back for my bday I got it as a gift to myself and I love it reminds me of the psp from back in the day

Great way to play…. Good sized display and great quality graphics. Just have to have your consol on to use it.

I'm disappointed in this product. WHEN it works its got great picture quality and operation, no conplaints there. The worst part is that it only connects sometimes and I have researched endlessly how to fix it...there are no clear solutions from playstation or anywhere for that matter. I have done all the complicated fixes as well as the simple, I also pay for an extra portable wifi device and line and it still only works some of the time.

Absolutely love this thing as i travel for work alot. Small convenient and a blast to use to play jak and dexter!

The portal is a great addition to the Sony lineup of accessories for the PS5. This device is easy to set up and lightweight. The cons for this device is that it has no Bluetooth and internet browser so good luck trying to connect to the internet in public spaces that requires you to confirm a tos agreement to use the internet.

Handheld ps5 does what it needs to do great product, sound could be louder

My kids love it and use it daily great buy highly recommended

Amazing product, easy to install. Everything works great. Best Buy workers are the best. Always with such a good energy amd welcoming environment.

Amazing, you won’t regret it. Now I can game from any room. Might need to have your pa5 connected to lan and not WiFi. Noticed it kicks me off the portal if it’s connected to WiFi.

I love the display, and the controller is very responsive. There are some features not available, compared to the standard controllers, but an overall great addition for PS5 owners.

This is the coolest thing since the psp. I used it in a heavy snow storm in Mammoth, CA. It worked like a charm with my hotspot on my phone.

Got it as a gift for my brother he loved it due to its portability and being able to use his ps5 when he is away from home and now with the added cloud gaming he says its even better

Great item. Great to hold and play Playstation games on via remote play. Sound is good on it. I enjoyed playing on it for hours.