Customer Ratings & Reviews

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Yes………………………………………………………………………………………………………………………..

If you have a PlayStation 5 and don't always get to enjoy it while you're home, the Portal is perfect. It allows me to play in the small moments, even when i can't be in the room where my PS5 is. I've never used remote play because it really wasnt convenient, but this device makes it so. If you're considering, get it!

This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

So happy I was smart enough to pre-order this. I have a very nice TV but it's much more comforting to play on this little screen. It certainly does have the occasional connectivity issue (less than 1% of the time). But it's a very nice add on for not a horrible price. But it's fast, comfortable, and very high quality

My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

Great addition for a ps5. I have it next to my bed so before bed i play and put it down its so easy and simple to use

Product is amazing and I get to play from my bed. I’m a lazy person so it’s amazing and the cloud streaming is good

The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

I just love this product! The kids can play theirs while me or mom play this!

An amazing buy and worth every penny. Best Buy always have what I’m looking for..especially the great customer service.

Great ps5 device on the go!! With good internet. It also has cloud gaming!!

Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

Definitely a luxury buy. Its basically remote play, just a bit smoother. Cant play fps or anything around competitive gaming online because of the small amount of lag. Great for any single player games though :)

I returned the item due to the fact that it didn’t work very well with my WIFI, I’ll probably get a new one from you guys again because of how good the experience was, Everyone was nice and friendly which made the shopping experience how it should’ve been!

Confusing to set up, also don’t wanna buy premium for the psplus

Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.