Main Content

Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.5 out of 5 stars with 6636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 6,636 reviews
  • Rated 5 out of 5 stars

    Great alternative PS5 handheld device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should get this one. but its out of stock since ling time ago. if you get lucky like me, then you never know. think best buy will restock soon. but dont loose your chance to get one since this is highly anticipated stock its going out of stock really fast. good luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the Fence

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this particular item. After all it is not a stand alone device. But I am able to play my PS5 from anywhere in the house. I underestimated how fun this device would be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would just say manage your expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution isn’t great and it’s noticeable. Yes it’s a handheld and you shouldn’t expect miracles but the pixels were very noticeable and annoying to me right off the bat. With that being said the gameplay was quick with no noticeable lag and while the handles are set up just like a normal PS5 controller I found it cumbersome with how far apart they are. I ended up returning this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredible purchase, super fast and the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me cuz im a father of a baby so once i sent my baby to sleep i can play my ps5 on my portal and stay in my bedroom with my wife and sleeping baby. Is not for everyone but for sure is perfect for some specific needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Really useful when the kid is watching TV and I can get a bit of gaming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, as long as you're patient.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing device, with a few shortcomings. Nothing particularly intrusive that a device restart doesn't fix, but the PS Portal will occasionally be unable to find the PS5 for no particular reason. Once connected though, it really shines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve got play it all the time I love it does lag but put a either net to my ps5 hasn’t lagged since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase I've Made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during a flash sale, and haven't regretted the purchase. I got to play it for all of one week before my wife got ahold of it. I have not gotten the Playstation Portal back into my hands ever since. She absolutely loves it, and that satisfies me more than playing myself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ended up returning after a couple of weeks.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was a neat concept but in the end, I ended up returning the device. My setup was a hard-wired Ethernet to PS5 and a higher-end tri band routers including WiFi 6E. I also have gigabit speed home internet. Unfortunately the Portal does not use anything above the 5ghz band however. I tested remote play on my iPhone and MacBook Pro prior to preordering the portal to make sure my setup was optimal. After having nearly a flawless experience with those devices. I decided to pick up the portal for the integrated dualsense controls and large display. I played multiple games but mainly focused on Ratchet and Clank: Rift Apart and GT7. Both games worked ok but there was just a bit more input lag compared to other devices I’ve used. The connection would degrade significantly in Ratchet and Clank when any graphically intense scene with lots of moving items such as explosions. This made it unenjoyable to play these offline single player games. Playing any fast-past game online wasn’t even an option with the input lag. I wish Sony would add more functionality to the device like being able to watch movies or play Spotify or even include a browser for Netflix or so you could log onto public WiFi like in hotels since I travel a lot. As far as a subpar remote play device for use around the house, $200 felt like a bad value for this piece of tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won’t be for everyone, but those that will use it will love it. Its great. I love being able to play in bed before night without having to be in the living room. Will also be great when I travel for work and can play from the hotel room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but keep in mind that you will need a pretty good Internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this isnt for playing multiplayer like a call of duty, but to catch up with some single player games on the go. You will be disappointed if you are looking to play something competitive, but not if you are looking to play something casual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal to rule them all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is hands down a better handheld then the switch it so comfortable to hold and play your PS5 games wherever you want work home a friends house at the end of the day if you want this handheld buy it $200 bucks is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I'm able to play my playstation anywhere in my house conveniently. I can play while the kids watch stuff on the main tv while remaining in the same room as them. Only wish it was portable and could take it places without the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device kids love it great for road trips just got to have good hot spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing! I honestly thought i was going to regret buying since it's all based off of internet speed (i don't have the best internet) and it runs amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Awesomeness

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! It is exactly as advertised. A remote play device for your PS5. So if your significant other is watching some Netflix, you can chill beside them on your PS5! Latency is not bad at all either and the controller is exactly like a dual sense! Plus the screen is beautiful! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Christmas Surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a Christmas gift for my grandson. However, it arrived on time and the box it came in is in excellent condition. Excited to see him open it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great but still good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for what it was designed to do. It does need a few things to make it better that might be coming in software updates. Needs cloud streaming, a way to connect directly to the PS5 and should have had Bluetooth.

    I would recommend this to a friend
Sponsored