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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 6,733 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent remote player with great control/screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote player for ps5. Great screen and controller. Well worth it. Especially if you buy open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s amazing and the quality of the screen if amazing as well, like having my playstion 5 I can play anywhere around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good connectivity with mediocre software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight input lag that is perfect for casual games. This is not a device for competitive play. I currently can’t play Alan Wake 2 due to touch input control issues. The “brightness” settings for the light bars and mute button are “on” or “off”. Hardware is great quality; software needs more time in the oven.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wonderful device to play the PS5 Game in hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately you can’t play the game with the portal outside it has to be the same network as your PS5 and ps5 has to turn on

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Remote Play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing the game remotely. Brought anothet one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive and user-friendly experience for gamers, providing easy access to a vast array of games, exclusive content, and community features. Its intuitive interface makes navigating through the PlayStation ecosystem seamless, while the frequent updates ensure that users have access to the latest games and features. Whether you're a casual gamer or a hardcore enthusiast, the PlayStation Portal provides something for everyone, enhancing the overall gaming experience on the platform.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product. Excellent experience. Gread service from Bestbuy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great hand held console/extension

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a very strong Wi-Fi connection in order to be able to actually experience the console for what it is. It’s a great concept and addition to the experience of PlayStation five especially if you don’t have a free TV to play on. My personal experience is that the console continues to drop connection to the Ps5. This issue could be due to the Wi-Fi and how many devices may be connected at that time but being kicked out of your game is never good for any gamer. Once again the concept idea and design are all great and comfortable for a real gamer. But if your Wi-Fi experience is not the best, possibly on Wi-Fi six, then you will have a hard time with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, could/should be better. No volume and can’t connect to my AirPods. Has to run on WiFi. Too reliable on my PS5. Love the screen, fun to play on but don’t think I’ll be keeping it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great screen.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good works well when i have to surender my tv to my children but i want to play..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Couldn’t get to work in my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. I have great high speed Wi-Fi and no matter what I did it wouldn’t work. Know others have had success but not me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing works so well and looks amazing Thanks!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Satisfactory but Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a nice size and has comfortable game play. My only issues are that the connection outside of the home network is terrible and the fact that it must link to 1 PS5 console. I was initially intrigued by the "portable" concept to play anywhere but we are in fact still limited. Such a shame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great accessory for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Proper home network setup and tweaking a must to get the best of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and controls that are identical to the PS5 controller make this a great alternative if you can’t use your TV its connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    PSPortal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, decent battery but better have a good wifi connection. I can play on the couch when the kids take over the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With many reviews floating around i was very skeptical on getting it but for me it was a must, i do not regret it at all. I love it perfect for what i need.

    I would recommend this to a friend
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