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Customer Ratings & Reviews

$339.99

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,733 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A little glitchy but still good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. No damage. Is a little glitchy at times if you’re too far away from the system.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 2 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hyped for this, but after using it for a while today the sticks are not responsive enough with what’s going on screen I tried playing call of duty an Fortnite due to the lag is virtually unplayable even story driven games you will have a hard time playing. I cannot recommend this item to anybody at this price point. The screen is not as good as OLED 1080 at 60 doesn’t look that good and it does not feel like 60 it should have been 1440 up to 120 with a OLED display, if you are in the market for one of these, I suggest you wait for a price cut or a sale it is not worth the $200 the lag on the display the input issues with what you’re doing on the sticks does not register properly on the screen and it just does not feel like overall good smooth fun experience I’m very disappointed because I wanted this thing for a while now but I cannot suggest this item to anyone instead, I suggest you to save your money and get something better maybe a steam deck OLED, or even a switch OLED at this point for remote play you’re better off buying yourself a PlayStation backbone and connecting it to your iPhone that is OLED and can do 120. This handheld is unacceptable and a waste of money .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS5 Accesory I Own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for my needs. I’m able to play my PS5 anywhere in my house, with a dedicated device that connects perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as bad as everyone says with that been said it definitely has its limitations but its good for using around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a one bedroom apartment with my wife, which is fine but we only have one tv. On nights when my wife’s friend Jake comes over I have to be secluded in the bedroom away from my PS5. Having the portal has helped alleviate this problem as I can now game while he is over. I plan on buying the headset next so I can mute out the panting from the other room, they say the are working out but my wife doesn’t look any fitter. Oh well 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT FOR BIG FAMILIES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my portal. My lady watches The Baddies, while i slay demons!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth it definitely comes in handy when someone watching on the tv you play on and when am just relaxing in my room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on a handheld i have ever used!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome. Highly recommend. Works great around the house. Haven't tried it outside my house, but great for remote play.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick sensitivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device and I generally like playing it but the biggest downside is the stick sensitivity. There's no resistance like I controller. I've tried thumbstick rings and extenders but it doesn't change anything. If they would put better sticks on this it would be five star

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    AWESOME PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loved his gift!! Portable while in the room and now play next to me in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Like it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great. Essentially a PS5 on the go. Occasionally does lose fps but with a good wifi signal it’s rare

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device and I barely feel lag because of my internet but it might be different for someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works great and it’s like taking your PS5 with you! Buying it from Best Buy was so smooth and effortless !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to lay in bed and grind through my PS games. Havent done any multiplayer, just backlog of single player games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    excellent purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves it and it’s made very well! would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works good! Loved it. The size and the graphics are better than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Product came fast packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came fast packaging easy to use battery life is OK

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s nice to be able to play the portal away from my ps5. Screen size works good and controllers work very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Buying it was difficult only because of scalpers and bots but overall was pretty easy and the portal is awesome

    I would recommend this to a friend
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