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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 6,733 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Husband can play his games while I get access to the tv too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PS5 addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our PlayStation portals. The whole family has one and they are awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product just a lil wifi issues but really for useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but I kinda like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , i can hang out in the living room or just in bed and still play my fav games .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Let’s me game more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it outside of my house but is nice to be able to play wherever in the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pessimistic about the product at first but it really does what it was engineered to do well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Pick Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy’s quick pick up time I was able to game more comfortably. Amazing product and set up. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, I’m able to take my PS5 on my flights. Perfect for a traveler!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall fun convenient device, but need good wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had download capability to device incase of no wifi. Need great wifi for it to work smoothly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PS Portal Mehhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Fun and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so my husband can play video games but not take up the tv. Nice screen and easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for those boring breaks at work. The screen is a nice size

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use when im out of town and glad i can use it without bringing my PS5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never played my ps5 before much so i got this to be able to play remotely in the living room while my wife watches tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device for what it is. It's not perfect but it has value to those who want portability.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal is great for in home gaming with good wifi coverage depending on your internet servive plans. But the moment you step away from you house and have no wifi its useless. If you think you might get away tethering with mobile hotspot, forget about it. You’ll probably get a good 10 min out of it until your connection becomes unstable, which leads to furstrating disconections. Overall id say the portal is great for homes that may have to share a tv from time to time as you can sit in the comfort of your home and just game casually. Note latency intensive games like 2k25 and fps shooters will not be gour friend if gour looking to achieve performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    AMAZING!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so awesome lightweight and portable ! Is playable anywhere as long as you have good wifi connection!

    I would recommend this to a friend
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