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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 6,733 reviews
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Almost a great hanheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is enjoyable for indoor entertainment when sharing the television. It is also enjoyable when away from home with a reliable Wi-Fi connection.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok. It would be better if you didn’t have to have PlayStation on! Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Portal is amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magnificent design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not too bad. Only concern is new one is coming out eventually probably pushing this model out. But overall very nice design!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Quality control issues have left me out to dry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal seemed like a good idea on paper: howver the delivery could have been much better. Since this is a streaming device, it solely relies on your Internet connection. This might not be a problem until there is an outage in your area that you cannot control. There is also the quality control issues. Unfortunately my unit left stick cannot move up or down and clicks when rotating. This seems to be a common issue, so if you are buying one, be sure to check the sticks! Sadly, best buy wont accept my return now so i must deal with Sony...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tactical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More Games!!!!!!!!!!!!!!!!!!!!!!!!!!i!!!!!!!!!!!!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 young children who take over the tv this has been a life saver when I want to play my os5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product drom sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband uses this purchase everyday in the house when he doesn't want to play his PS5 on the TV. Warning this works if your PS5 is in rest mode before you leave the house. Great wherever you have strong wifi and great for multiplayer games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great option for home use if you have good internet. I use mine frequently so I can play downstairs whiteout interrupting my family. Would be nice if it was a standalone console, but it’s a step in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase that i have grabbed and was in great condition when i opened the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed laggy with most games I tried. Super awesome idea because I miss the PSP but this isn’t quite ready for all the games out now a days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal Amazing !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streams great and fits perfectly in your hands !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congratulations Sony.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont let this 5 star review fool you this item is complete dog water. As its advertised to play away from home i simply can not do that. They bamboozled me but hey i aint even mad you win some you lose some.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is obsessed with this! We have to limit his time or else he would be on it all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wouldve came out with the whited edition but oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the peoduct, but best buy’s customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs strong WiFi.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have solid WiFi. Can be a little touch and go in some hotels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is what i wanted was hoping you could plait without adding it to the 5 but it is what it is

    I would recommend this to a friend
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