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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 6,733 reviews
  • Rated 5 out of 5 stars

    Great accessory to ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play laying down or give the kids to play so we can watch the football game on the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under impressed and overhyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super overhyped, I finally got my hands on this device and I was super under impressed. You need to have a solid connection so that there’s no noticeable video quality drop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    So much potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this product worked successfully with zero connectivity issues, it would be 5 stars and worth the cost. I have very high speed internet, and tried everything to prevent the lag. Nothing worked. I was so disappointed when I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m actually enjoying my PS portal more than I expected I would. I’m enjoying it very much purchase. I would recommend this to somebody who likes to multitask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review your product. Tell others what you think - and you could win a $400 gift card!1See Disclaimer 1 One winner every month. The more reviews you write, the better your odds.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Another Sony bust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is 100% grade A Sony junk. Had the thing for a week and worked fantastic, did everything I wanted it to do. All of a sudden go to boot it up, thing refuses to connect to the my PS5. Sony nerd team is as expected completely useless. "Reset this, reset that" - The usual things I've already done 20 times. Then it's all of a sudden my routers fault. The thing worked good, right up until it didn't. A week long lifespan isn't a great use of $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ow n er

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop,good people, great stuff to buy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great concept, execution is lacking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love idea for this product! Its great when its working but the connection is very poor even when close to the the wifi router and the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal is cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you play your PS5 more often. It brings back the nostalgia of being in my bad playing a Gamegear. It need a strong internet connection to be playable, be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product but I wish PlayStation would put more games to play on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a smile on my son face for his tenth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves and enjoy his portal cairn keep him off it and that’s only because you guys had it in stock for me to purchase thanks a lot, Best Buy are the best guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A premium controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price for what this items brings. Is worth it . Just use a hotspot! I was originally looking to buy a new controller or a scuff controller . This beats by a long shot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super lag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost unplayable. Ps5 is hardwired. Upgraded my wifi in the house and still lags. I hsvent used it outside rhe house and cant imagine it to work sny better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t even really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor can’t believe this is still being sold in late 2025. Massive input lag and became disconnected from the Wi-Fi every 3 minutes even with the best internet money can buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Lagging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty laggy so far, had an update and it helped some. Recently upgraded wifi will try again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you have a toddler that controls your tv lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid screen and good performance on home wifi. Only issues is when you start a session it can get frame loss for the fordt few min. Occasionally it wont wake up the ps5 but you can simply power it on yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal play station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent i love it i loke color, calidad y buen precio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy 5/2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in may of 2024 and returned less than a week later. Cod was too laggy to play, gta 5 was ok but a bit laggy. Diablo was the only game i could play without issue and $200 was not worth that on top of my ps had to be on to even use it which was slso not eortb it because if im 2 states away on vacation and theres a thunderstorm i ridk my PlayStation being fried. Psp is a better idea hopefully they bring that into play because this aint it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the grandson he’s been wanting one he loves it and is very happy with it

    I would recommend this to a friend
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