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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,733 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical regarding the connection being stable but the system works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but the feeling of Control is very Different from the PS5 Controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation Portal as it allows me to connect with my PS5 at home, as long as the Wifi signal is strong enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Playstion portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud streaming still needs work but it’s definitely cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital clarity amazing! Ease of use and fun to play.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its decent. But in its first iteration its not worth it. Need OLED for sure. The screen just isnt good. OLED can improve on any imperfections. Just look at the Switch. The screen on that initially was trash but once the OLED model came out it made the handheld experience 10x better. Another thing is the headphone jack placement and USB-C power placement is awkward to reach. That should be placed differently. Lastly is the limited options on this device. Having more options for bluetooth headpbones or streaming apps could add more value and functionality. This is an overall good device. The remote play worked decently. But the lag is still a little too much. Playing sports games like MLB the show or NBA2K is just not possible so limited the games you play so much makes it not a good buy in its current iteration. Wait for gen 2 and see what they improve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Sophisticated and elegant device like PlayStation do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wifi dependent but awesome if you have a solid connection. NOT dependent on your internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly awesome!! I didn’t even know the screen was touch screen! So worth buying:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here fast and quick no problems at all godd job and making it fast cutting the time in half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product by Sony, another great win after the PS5 success. I always play it at work and it connects seamlessly and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product had no issues it's just that I don't use it as much as I thought I would but I recommend purchasing...maybe others might use it more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Portable and Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well as long as your Internet upload speed is 30 Mbps or more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun - when it works.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun - when it works. You have to have excellent wifi if you want to be play anything on it. If you are far away from your PS5 then its laggy and unplayable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very good I love best buy is. a good site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it (if you know what you are buying)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my ps5 way more now. I love the portal. Wish it didnt have the stutters. But still worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pointless. You have to have the PlayStation near by to use this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well aside from battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and playback are solid. Battery life is shorter than advertised, even with dropping the brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I need it to do for when my wife hogs the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it and came in 2 days. Its smooth to play. Just takes a minute to link to your playstation

    I would recommend this to a friend
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