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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 6,733 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good product that the ps5 has to be on is a negative.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a type of a person who loves hand held portable devies and i was exited for the ps portable the day finaly came i got my ps set it up and ready and with in 40min complete garbage 1-the screen is not oled 2- the input lag is horrible 3- sound quality is soo old basicly a cheap speakers. Basicly my Nintendo oled is way better and runs the games i want perfectly no issu sad to the ps portal didnt meat my standers and i alredy told my freinds about some of them knew that it was bad and most didnt they sure will not buy it when i told what it really was

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay connected to Internet and when it does stay connected it's sooo slow. I regret buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lot. I can play my games and my wife can watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Connects flawlessly; even hot spot works fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this portal hopefully they add some good updates to it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if sharing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the perfect solution my significant other’s housewives addiction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the product but there is to many problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i feel like the product wasnt ready for the public theres to much lag and frame drops to properly enjoy it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gadget if you are traveling and want to kills some time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ps5 portal won’t stay connected to ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay connected to ps5 for more that 5 minutes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great if you didn’t have to pay for the highest prescription to be able to play without your ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Use it every day! Controller feels like the real one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and just what I need for the holidays. Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need a strong wifi connection to connect. Not able to play without your PlayStation being on. If you have the extra money and are limited on tv’s worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy only thing Is there is a slight delay when playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if it can also be used outside of your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need pick up option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is 5 stars but I don’t receive it due to ups access points

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe it’s my WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hold gameplay for more than 5-10 minutes at a time without losing connection. Feels great in hand but slightly smaller than the regular controller. It had potential I guess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kept on buffering and freezing up. Hoprfully they fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. When everyone is sold out, Best Buy comes through!

    I would recommend this to a friend
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