Customer Ratings & Reviews

Sony ought to be ashamed of themselves for creating this product. How does it make sense that my PS5 console has to be powered on before I can this portable device? I guess this is on me for not reading the functionality very well before purchase. Furthermore, BestBuy refused to take back the item when I went to return it even after their customer service team member by the name Jade advised me to take it in. I know it was already past the return window but she specifically told me they would make an exception. When I got to the bestbuy store in Downers Grove, I was told she misinformed me and that they won’t be able to refund me for it. Now I am stuck with this useless device

Great device for sharing the living room television!

My son is so very happy with this. It's exactly what he wanted for his birthday.

Great Streaming Game system!! Its ok with Hotspot.

Great product . Small and sleek and very affordable

Get you one or two lol, i preordered and they couldnt wait

Device is very nice, but PS5 remote play is so bad it's unusable. 200-500ms of lag on a local network, dropped frames, constant stuttering, you name it. This network is optimized for in home streaming via Steam to Steam deck, and that works flawlessly. Less than 1ms latency according to its metrics and feels indistinguishable to playing natively. It's an ideal environment for remote play and the console is hard wired, but it plays like absolute trash no matter what I do with it.

Great product when you have very good WiFi connectivity.

Love it they had it before Christmas for me as well

Was so happy to recieve this and be able to remote play!

Meh. Cool device and idea, but the performance lacks. Streaming on the go isn't great. Way too much lag. Nice for playing your PS5 in the next room.

Good accessories to add to the ps5 and wnjoy remote play

Screen resolution not good enough for gaming. Stable and high speed Internet connection required at all times.

Don’t recommend, thought we could use it for travel.

Honestly the concept is cool but if only did it like the play station portable where you could take it anywhere I would have kept it, but having your system on makes no sense when you can game on the tv

Was able to successfully play it once and then it had connection issues. Best buy exchanged it for me but the new one still didnt work. Verizon changed permissions on my router hoping that would fix it but no luck. If you plan on using it off t mobile hotspot it will not work. Too many issues for a 200 dollar device. Wish sony put a higher price tag on it and made it function more like a Switch

Great customer service and great product knowledge

It’s amazing!!!! Never played anything like it!!!!!

Guy was really helpful in finding me what i wanted

Not worth it. In order to use it you need WiFi and gotta leave your ps5 on low power mode. So basically it’s on 24/7. Can’t use Netflix or YouTube. So yeah unless you’re going to use it at your house or have a great hotspot connection I feel like it’s not worth it. Rather wait until Sony puts out a new psp