Customer Ratings & Reviews

Total junk dosent stay connected.even inl the same room with router.

I wouldn’t recommend buying this even with really good Wi-Fi when out I was constantly reconnecting back to the system. So it just ruins the game play.

Works good if you have a good internet connection.

Doesn’t connect to PlayStation while on “ rest mode “

I love play on my ps5 but no on this ps portal I know it’s streaming and depends on your speed connection, on my home I have 1gb speed and mesh pods, and I can play kinda good on my home, but if I take this to the park o somewhere else, it’s bad really bad, the reflection on the screen bahhh it’s not good, but the device on person it’s beautiful but I just returned mine, Bye

Has potential to be outstanding but the whole needing a ps5 still to play is not it.

Great design, but the lag was horrible in my house. I have gigabit ethernet and zero issues on other equipment with my home averaging connection speeds over 400 mbps at the worst of times. My daughter could barely play Hollow Knight due to the horrible lag. Not recommended for the price.

Gigabit internet and it’ll still constantly disconnect if you aren’t 5 feet away from your router

The product doest work well. The wifi range is too short on this product.

Not a fan of this. The connection even with high speed wifi is crazy laggy and just not enjoyable.

The idea behind this handheld is amazing. Being able to play your console anywhere with stable wifi on a handheld like this is so cool. Even the materials used, and the robustness of this device is 10/10. Unfortunately, where it falls short for me is the lack of an OLED display. For $200, this should at least come with an OLED display, not a cheap LCD. Going from an OLED phone, to an OLED tv, to then and LCD portal is not something I want to get used to. Picky as it may be, but OLED should be used in this device.

I love this product, BUT the problem is that the joy sticks stop going up and down...I only used it about 3 times when I could look around in the game because the joy stick stopped functioning...I would give it a 5 if it wasn't for that

Its a cool device it just doesnt work aswell as i wanted

I love Playstation but this portal wont stay connected and it takes forever to connect and when it does connect it dis connects.so fast and becomes a waste of time and money im very disappointed that i cannot return it for it was a final sale

Not so good for my son. He was not so happy with this product!

This item is great when it comes to design and graphics but it sucks when it comes to playing remotely. I think PlayStation need to make this same game independently that uses some sort of digital games to play anywhere or anytime without having to connect to a physical ps5 to play remotely.

Decent for one thing only. Really wish i knew how one trick pony it is. Only play games off your ps5 and a bit annoying to hold.

This is the only technology I own that constantly disconnects from my wifi. It happens every few minutes. When it does run, it is pixelated. Streaming apps and Nintendo switch all work fine on my wifi. It worked well for the first few weeks. Too bad it didn't act up before the 14 day return policy. Would not recommend. PS My internet is fiber.

No Bluetooth, no 4k screen, no standalone capabilities… it is what it is… silly about the Bluetooth, what doesn’t have Bluetooth? But it’s great on WiFi as long as you leave your PS5 in sleep mode…

Having to always be online inorder to use this thing is not enticing at all.