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Customer Ratings & Reviews

$339.99

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,733 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Too limiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the PlayStation Portable. My experience was it was too limiting. The screen is nice and the controller was comfortable in hand, but i was looking for something more independent from having to be on the same wifi and near the actual PS5. This is just an extension of your PlayStation. I need something more like the PS Vita.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    PSP was ahead of its time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted this thing since it came out. When i finally got it i was very disappointed. No i didnt expect it to be like a psp but i expected the connection to wi-fi and latency to be better. The idea of the portal was great but they didn’t execute in my opinion

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to try to run my PS5 with an eithernet cable once it comes in the mail. But im not that happy with the dropped frames and stuttering. My router is 2years old and it has worked great for everything else.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs wifi in order to run, unless you have the best connection, games are choppy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't for me. The way I have my entertainment center setup this project turns on my tv, surround sound and ps5. So did work for in bed playing. If it wasn't for my setup this item would be perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basically just a controller with a screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that you can’t take it on the road. I was hoping to that I could use this during road trips but it has to be connected to the same WiFi as my ps5 kinda pointless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    RUN don’t walk away from this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. High speed internet and the connection is terrible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was okay, I just did t like how I had to turn everything else off just so the WiFi would be strong enough to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepresented Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the item works. It is NOT at all what the salesperson represented it to be. Does not work for what we were looking for and Salesperson sold something different.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hype is fake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont believe these reviews... i have over 1gb speeds bought a gaming router just for the portal and still have problems with it remotely connecting from away from home and when i am home i get a delay, sometimes doesnt want to wake ps5. Ps5 is wired, did all the recommended settings online youtube videos, still same results.... lame. Have better playing xbox remote play no delay or lag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for traveling purposes, hard time connecting to internet and when I finally did, it wouldn’t connect to my PlayStation. Not what I expected from the product. I should have read and watched more reviews.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great item - not great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love the product it did come with scratches on the back, a very dirty screen, no charge cable, and a beat up box. Not exactly what you'd expect for open box-excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Joystick stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly everyday for 2 months then the right joystick stopped working up and down. Seems to be a super common issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Practically unplayable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choppy and laggy to the point of being unplayable. I have Xfinity home internet and it’s very fast. I regularly stream many games/media on many devices and it’s always great. This thing does not work. It can barely connect and when it either doesn’t register button pushes or registers them like a million times. I used to stream ps4 to the vita and it was wayyyy better than this. Yikes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible idea

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity sucks. I def won’t recommend and it’s not really remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need good internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but if you don’t have good internet it will not run that good or not at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically its a good looking handheld device but even with a very good internet connection there a lot of time lapse or lagging in playing games

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good effort but falls short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable but latency ridden. Sync and power up time is not too long but waiting gets annoying real fast. The delay makes playing some games unplayable. Also, you cannot stream games from the Sony subscription nor the Sony video library. These two shortcomings are big reasons why I chose to return this device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what i expected snd the latency makes the game unplayable and not enjoyable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need PlayStation to play certain games. I don’t think it’s worth it.

    No, I would not recommend this to a friend
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