Customer Ratings & Reviews

I had an open mind getting this, remote play is honestly garbage. Lagging and the picture quality is a decade behind in technology.. do not waste your money

DID NOT RECIVE MY PACKAGE NOW CANNOT HAVE ONE BY CHRISTMAS VERY DISLPLEASED

Pretty cool idea but a complete waste of money. Would not recommend for anyone until you can actually download games to the device.

I don’t like that you have to be paired to the PlayStation it makes it very inconvenient.

Poor performance wifi range does not got far in my house

Great use inside house and close to home with great wifi

PlayStation portal was trash I got very fast internet connection and the portal will always disconnect I returned mine few days later 200 price tag for the PlayStation portal is to high it should be only 100

Nothing but issues with it tryping to play COD. Its ok at the house, but when im nit home, it is useless. Lots of error messages. Then, got thise fixed. LOTS if lag gir high speed 1st perdon sh-**ter games. Will be returning it. Peopke comnebting hiw amazing this is? A lot of tyem got the item free. Do not recco

Item is trash if you don’t have excellent WiFi would not recommend

Honestly, wasn’t what I expected. Delay was pretty rough when playing multiplayer games. The console had a nice feel to it, but ultimately fell short.

The device is cool. The service I got when a joystick broke within the first two weeks of owning it and the geek squad guy trying to charge me for another 60 dollar protection plan even though it was in the 2 week return window and clearly a manufacturer defect that is all over google was less cool.

Had really high hopes but i feel the portal was not what i expected. Was hoping it was capable of streaming away form home alot better than it does. This is truly a handheld for the house completely useless when your away from home.

I do not recommend it, you cannot use it if you are far from home, perfect for playing from the comfort of your bed, but either way you will experience lag.

You cant play unless your system is on and it constantly disconnected from my playstation.

Disappointed in best buy - after waiting in the que for many hours I successfully ordered one. Received shipping notification that it was being being returned to the sender (best buy) because of a hazardous issue with the package. Best Buy elite customer and total tech support offered me a different item. I understand things happen but the item should be replaced. If you read the comments on hotstock or nowinstock this is happening to other customers too, with some receiving replacements and others given no assistance like me. When they are still doing drops it doesnt seem very fair. I have been loyal to best buy purchasing total tech, geek squad pprtections for years and this gives me pause. Buy elsewhere.

This item was an open item it’s missing charger manual and it also stinks weird it was a present and know I can’t return item because of their 2 week policies . I’m a stuck with this used product the stench is horrible

I was not a fan at all, sorry this fell short for me.

Within five minutes of turning it on it freezes, glitches, cuts off and sounds distorted.

Ive had it for 1 whole day ans the connection is so bad. It lags and disconnects. You cant play any games without constantly having issues. Huge FAILURE!!! DO NOT BUY

Sony can do better, psp outnatches this any day. Put a little bit more effort into it and really could start a whole new market behind this with the right added features and a couple tweaks to the software