Customer Ratings & Reviews

Home system only better to use at home connected to home internet

Is terrible haven’t played it in months after buying it

Too small .its hard to play sports games on this.i rather have a ps5 consule.

Item is good Best Buy’s sucks they know it and do not care

Dont like this portable ps5 sorry you only can play if u have a ps5 and you cant go to far

FedEx lost my package. It said it would arrive the 14th. Then the 15th. Then it disappeared.

Sucks not so good there are better options out There

No worth it the ps5 have to remain on all the time to be able to play

It’s been a week and a half and my order still says packaging your item

Never even received my item no signature upon delivery is ridiculous

Never got it .did not even try to help me get another one.

Received with a broken analog stick. Had to return.

Have to return product. Did not work and none was in stock

I have fast internet (gigabit) and its still unplayable with COD.

Why you guys cancel my order pppppppppppppppppppppp

I got this so i can play while my wife watches tv. Iys good and its not... and it is. The good- perfect controls, easy to set up, great screen which is a decent size. The not so good- connection issues, a bit heavy, no blue tooth for headphones, battery life is mid. For what i need it's not bad and a good option but you really have to want that option if you get this.

Pretty trash ngl use it 2 time now collecting dust

Bestbuy scks don’t make me type all these characters

I recently purchased the PlayStation Portal from Best Buy, and it has exceeded my expectations. This device is perfect for anyone who loves gaming on the go or sharing the main TV with family. The setup was simple, and connecting to my PS5 was seamless. The screen quality is fantastic—crisp and vibrant—and the DualSense-like controls feel just like a PS5 controller. It’s also super lightweight, making it comfortable for longer gaming sessions. One thing to note is that it’s meant for Remote Play, so it works best with a strong Wi-Fi connection. It’s not a standalone console, but as long as you understand that, it delivers exactly what it promises. I highly recommend the PlayStation Portal if you’re looking to expand your PS5 gaming experience. Great product and excellent service from Best Buy!

I bought this so that when my wife wanted to use the TV in our living room, I could still play my PS5 games. It works remarkably well, and I definitely recommend it if you especially have access to the PlayStation streaming library. One thing to note is that if you have physical games, you cannot access them through the Portal unless you are doing Remote Play. Anything streamed or digital, you can access as long as it’s in your library.