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Customer reviews

Rating 4.5 out of 5 stars with 6621 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,621 reviews
  • Rated 5 out of 5 stars

    Sony does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming on the go! Great handheld, works at its best if your console at home is hardwired but will certainly stream clear with a strong Wi-Fi connection. Perfect for when I’m on the road traveling for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is okay. Most people don't talk about the fact that the joysticks themselves are smaller than the actual PS5 dual sense controller,so it makes it harder to play fps games. Like the build quality and the idea behind the portal but between the bad connection for hotspot AT&T 5G Turbo with full bars and the smaller joysticks I ended up returning it. Also my PS5 pro is hooked up to Ethernet on the 6ghz WiFi 6e band. At home it worked fine, but I wanted something while I'm away so now I just use remote play on my laptop with a spare controller and have a much better experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to play PS5 games at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really enjoying it recently, although you need a internet connection at all times to use, its nice being able to play my PS5 games while im in bed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it being refurbished i coulnt tell the system seemed brand new no scratches works great quick and screen is so bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for the value and feats t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this profuct! We purchased 2. One for each of us. There is an ability to play via remote play or via streaming the game from the servers. I highly recommend especially if you have a gaming family. My daughter is able to play on my playstation while I play on my portal. I understand some people may have difficulties understanding the technicalities of using the device as you MUST have playstation plus the highest tier to use the streaming part of the device. So you do need a subscription for use of the ps portal. There is hardly any storage on the device which could also be detrimental as well. For the price point I will say it is fair for what it is. Its hard to say there are competitors as this isnt meant to be a stream all device or like other devices. The fps are not very good but its to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal a gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is a necessary accessory for the PlayStation ecosystem. It’s really good for when you don’t want to have your TV on, but you want to play your titles. I love the high-definition screen and the features it provides. For example, it has the same rumble feature and most of the features of the PlayStation game controller. If you’d like the convenience of playing your games remotely as long as you have a robust Wi-Fi, I highly recommend this device as a great addition to your PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty dang great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to buy this as it's wifi only and wasn't sure how much I would use it, but as it turns out I use it all the time. When the family is watching something that doesn't interest me I grab the portal and am all set. If I'm travelling I can connect it to my hotspot and stream games without issue. There are the occasional hiccups, but mostly it works like a champ. I love the ergonomics and the screen. Having dual sense is also rather awesome. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Midnight

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the portal is fire and the game is really cool to use when you don’t feel like playing the full console. It’s easy and you can take it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Remote Play Device Lightweight and Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been fantastic for remote play. It makes streaming games from my PS5 incredibly smooth and responsive — the 1080p display is crisp, the controls feel great in hand, and the ergonomics are comfortable for long sessions. Setup was quick and easy, and I love being able to pick up my PS5 games anywhere in the house without interrupting someone else’s TV time. The device stays responsive over Wi-Fi and handles fast action games with very little latency. Battery life has been solid for extended play sessions, and overall it feels like a well-designed companion to the PS5. Highly recommend it if you want a dedicated remote play experience without lugging around a full console or laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smooth, Convenient Way to Extend PS5 Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality, you can play anywhere and very convenient. Graphics are amazing! One thing I would suggest would be amazing if you can play it without having to leave your ps5 running all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great quality is good battery last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hardware Triumph, Connectivity Flop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware and Ergonomics: A Flawless Design Where the Portal excels is in its physical design. The device is essentially a DualSense controller split in half, cradling a large, beautiful 8-inch LCD screen. This approach provides an immediate and immense advantage over using a smartphone or tablet for Remote Play: it delivers the full, uncompromised DualSense experience, complete with haptic feedback and adaptive triggers. The build quality is excellent, feeling sturdy and premium in the hands, and the familiar controller shape makes for an incredibly comfortable and ergonomic long-session gaming experience. Furthermore, the screen is bright, vibrant, and displays HD content cleanly. When the connection is stable, games look great on this display, and the seamless integration of PS5 controls makes it feel like a true first-party handheld. Connectivity and Performance: The Major Shortfall Unfortunately, the Portal is hampered by the very thing it was designed to do: stream games over a network. My testing revealed significant issues, both locally and remotely. Attempting to play outside of the home using a 5G mobile hotspot resulted in a horrible experience. The connection quality was consistently poor, characterized by pixelation, stuttering, and input lag that made the device effectively unplayable for any title requiring quick reactions. Even at home, where my PS5 was connected via a LAN cable to a high-speed router, and the Portal was on the same optimal Wi-Fi network, the performance still underwhelmed. While the resolution issues could sometimes be overlooked, the unbearable input lag made competitive games, especially FPS titles, frustrating. This fundamental lag undermines the excellent hardware, turning fast-paced gameplay into a sluggish, unresponsive chore. The final drawback lies in its use case for a dedicated desk setup. Since the PS5 is already right next to the PC, there is no compelling reason to grab the Portal over simply sitting down and playing on the console natively. Moreover, the Portal's dependence on mirroring the PS5 means that games owned physically must still be loaded and mirrored, offering no true convenience over local play for those who are already nearby. Verdict The PlayStation Portal is a great piece of kit for the right audience, delivering the best portable control experience available for PS5 games. However, its complete reliance on Remote Play, coupled with the persistent, noticeable input lag—even on ideal home networks—prevents it from being a must-buy. It’s a niche device that sacrifices performance for portability, which is why it receives 3 out of 5 stars. 3/5 Stars A beautifully designed device marred by the limitations of streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early impressions — PS5 remote play accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m the target audience for this niche PS5 accessory — 1) handheld to hang with my wife while she watches bad TV shows like 90-day fiancee :) 2) device solely to play remotely from my PS5 because I prefer the compressed video via Wi-Fi to play my existing game library at good quality (without having to buy a new handheld device + new games). I’ve used remote via iPhone (wished for a larger screen) & Logi G Cloud ($100-150 more for apps / aging Android tablet I don’t want). This is straight forward, connects to my PS5 & replicates the experience on a handheld with great controls (+ haptic feedback) anywhere there’s a strong Wi-Fi. I have tested several single player sports games (NBA 2K24, Madden 24 & MLB The Show 23 + Gran Turismo 7) & best remote experience I’ve had to date. If experience remains the same ongoing, this is a Home Run for me (it’s target audience). For reference, my PS5 is connected via Ethernet to my LAN. I tested PSP at home Wi-Fi (great) & away using my iPhone as a hot spot (surprisingly good). If device not having bluetooth is a contributing factor, yay! (otherwise nay — can use built-in speakers, wired headset or proprietary wireless earbuds). Screen is very nice LCD, feels like OLED. Size a huge plus (8 inches). Used for 3-4 hours & battery 2/3 bars remain. Feels comfortable. Does not let you play PS5 video apps — ie Nexflix (just games). If you like PS5 remote play & want the best experience, this is for you. It’s the best for that. It’s a PS5 accesory just for that. This is my experience early on, user experience may vary depending on your Wi-Fi connection. Hope this helped those that are interested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 because while it is amazing to have a portable ps5 essentially. The downside is the lack of ability to play your games offline without wifi or without the ps5 itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for gaming on the go for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it as birthday gift for my son & he really likes it. Graphics & screen look super nice & crisp with good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Can Finally Play My Games!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. With the update that allows you stream any game in your library this is a great value. Yes, it does require the most expensive subscription but for me it’s still worth it. On Christmas Day I was told I would need to wait 60 mins to stream a game; I assume the servers were crowded because a lot of new owners were using their portals. I never had this issue before Christmas but something to be aware of. I even played Destiny with few connection issues. I did have some weird setup issues and the device took some getting used to. Nothing good old Reddit couldn’t handle.

    I would recommend this to a friend
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