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Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,736 reviews
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in my purchase. I expected a lot more out of the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought u could use it like a switch but it controls your PlayStation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Just use your ipad or iphone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Just use your ipad or iphone. Literally the same thing. Just use the PS5 controller and you’ll have the same exact expirence on a larger screen (I use an ipad pro 13”).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my husband for Christmas and it came defective, the right analog stick is not working. I called Best Buy and they would only offer a refund no replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very good internet and pay 125 a month and this think does not want to run right out of box to make it work u have to in ps5 turn a lot of stuff off no thank u

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks stopped workings after very few uses. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a friend and turned out to be the Worst Buy ecer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless and a complete waste of money. do not buy this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right joystick stopped working after 2 weeks, shortly after the return window closed. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop ever made in history. The PS 5 needs to be turned on for it to work, the screen is 60hz, horrible for playing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking it back had issue's with drifting out the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick is not working. Best Buy "says" they aren't carrying them anymore because Sony can't meet the demand so I'm stuck with a defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting for you to play on it you have to leave your ps5 on rest mode or on tall the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very long but doesn't fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells like roast chicken after 4 days at the celebration. Shaking it doesn't recharge it very quickly and I have a new itch associated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frame rate and image quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame rate and lag issues need to be addressed good idea but flawed and unhappy experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worth the money sony make a proper handheld plss

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb cable is missing, open box. Be aware. Low quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken R2 Button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My portal came fine except that the right trigger (R2) does not press down properly at all, I am so sad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this junk that has no bluetooth in 2023. Cash grab by sony to buy their junky headphones. No wonder vita failed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    PlayStation Portal: The Ultimate Dad Station for B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the PlayStation Portal, which I lovingly call the "Dad Station" because it allows me, a father of three, more time to play games. The system is very comfortable to hold, making long gaming sessions enjoyable. Setting it up was a breeze, and the quality of both the sound and graphics is impressive. There's some slight lag, but it largely depends on your connection. Since my system is hardwired, lag is rare. Overall, the PlayStation Portal is a fantastic addition to my gaming setup.

    I would recommend this to a friend
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