Customer Ratings & Reviews

If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

Just like the steam deck opened up possibilities for me to play games in my steam collection which I have not touched in a long time, so did this beautiful device. Yes I was disappointed when they first announced it that I would not be able to do cloud streaming onto it without a ps5, but despite that, I am thoroughly enjoying the freedom this gives to play wherever and whenever I want around the house. Been on a MHW binge with all the rage after Wilds announcement. What a blast.

Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

I really enjoy using this, especially when the TV is in use by other family members. I'm a dad, and being able to play PS5 handheld is great when anyone else wants to use the TV. I wouldn't use it to play frame dependent games like Street Fighter 6 due to input lag, but it's great for something like Like A Dragon Infinite Wealth, where timing doesn't need to be perfect. 8/10 definitely recommend it to parents that want to play PS5 and share the TV.

After about two months of waiting i was finally able to track one of these down! And I absolutely love it not having to be in my office to catch up on some games is awesome! And yeah i could've gotten a backbone sure but that ties up my phone , this is dedicated remote play which made ot easier to connect, set up, and get right to gaming! The lack of support for earbuds beyond the sony ones is a bit of a let down but i have it on low (its gets pretty loud) and go from there!

I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

Great and fun! Love the feel if the controller. Its the best for remote play, but only remote play

The idea/ concept is great but connectivity is limited and all the changes and settings you have to make to get it to work properly creates a new headache. Does it look nice yes does it feel nice yes but it constantly buffers I would not recommend this. People say if you have a PlayStation plus premium account for streaming games directly to the device it works better I don’t have that I use it solely for remote play and EVERYTIME I Turn it on I have issue ( 1gb/ mesh router)

Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

PS Portal was a great purchase. When my family is using the TV in the family room I can still play my PS5. Have taken it to other places outside my home and connected via the hotspot on my phone. It use to disconnect while in the house sometimes, but I connected my PS5 directly to the router instead of via wifi and the portal hasn't lost connection once since then. Would recommend if your on the fence about purchasing. Wish Sony offered an official case for it though.

Quality is so good. Long car drives will never be the same. 10/10

As long as you got a good stable wifi its great! Nothing like joining in fighting for democracy on Helldivers 2 with friends no matter where I am at. Comfortable to hold, great battery life and ensures im not using my phone for remote play and wasting its use.

love it the best way to stay connected to my games even when im on the road

PlayStation portal is a fantastic local streaming platform. Controllers feel like holding a ps5 controller and the screen is a great size and looks fantastic. Connectivity and latency work surprising well and was able to play games like persona 3 reload with no issues at all. Highly recommend

Excellent addition to playstation. I have enjoyed Gran Turismo on this. I can use this throughout my home. I plan on taking this on vacation, but have not done that yet.

I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

Decided to buy one because of the PS plus streaming capabilities now and it was well worth it. No lag or glitches and it's not even fully released yet. I don't really use it for remote play but even that works pretty well. Highly satisfied with this purchase.

Great little system . I use my wifi hotspot and my PS5 is connected to my home wifi and I have no issues. Love being able to play gran Turismo on my lunch breaks and playing god of war in bed. Haha.