Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,702 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive seen mixed reviews about the portal decided to try it and I definitely dont regret my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall and solid device. The distance between the portal and console needs to be close to each if your using it from home. The quality will trickle down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decente remote player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player does exactly what it sets out to do — provide a premium remote-play experience for your PS5. It nails the controller-feel, screen size, and ergonomics. However, it doesn’t attempt to be everything (and that’s both its strength and its limitation). Because it’s heavily dependent on network conditions and the PS5 remains the “engine”, you’ll only get the best experience if your infrastructure is up to scratch. So, if you’re a PS5 user, you have a good home network, and you frequently find yourself wanting to play away from the TV — go for it. But if you were hoping for a full handheld console alternative to the PS5, you might be underwhelmed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love that I my son can use the hand held console when he is out of town for work as opposed to having to pack up his whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the the first day he opened it my son has been love with his portable, it was delivered on time, service was excellent, and working perfectly. Thanks great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the playstation portal only problem is that you can play or stream games you paid for under your playstation store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS Portal - Midnight Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation Portal thinking multiple people could use the PlayStation at the same time. I later found out that only one person can use the PS5 if you are streaming directly from it, which I should have researched before buying. The Portal can still be used if you have a PlayStation Plus Premium membership, since it allows you to stream games directly from the cloud without connecting to your PS5. But for that, you need a strong and stable internet connection, otherwise the experience is frustrating. Even though I had more than a decent internet connection, I experienced lower fps, reduced resolution, and constant lagging. On the positive side, the ergonomics are excellent and the Portal is relatively affordable compared to other handheld gaming devices. I ended up returning mine because I could not play the games I already owned, which was the main reason I bought it, and the cloud gaming option never provided a smooth or reliable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We enjoy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as expected. We are able to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insure it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, the graphics surprised me. Not sure if the battery holds for 12 hours but i recommend it. Btw it is prone to stick drift so get it with insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Superior speed. Great flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you have a Ps5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, go for it! It’s awesome. If you don’t and are interested in it due to the ability to stream games from the cloud without a Ps5, just know it’s only their curated catalogue of games similar to GamePass with an upper end PSN subscription, except the games suck a lot more with mostly ancient niche titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal of a game changer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my hands on one and I can’t put it down! Having my PlayStation on the go with me is DEFINITELY a plus. Doctor’s appointments, my workplace and even on flights! Wherever there’s WiFi, my Portal and I will be there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy to use in a lot of fun!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift ! My little brother loves it! Will forsure be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling or Dads that can’t use the TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for me. I never had time to game. Always entertaining kids. The has given me a chance to get a game in here or there when I have a minute. Connection is great and controls are smooth! Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cloud Gaming, Best in Class Device Streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the open box pricing this device is a steal. Even at full price it’s worth consideration now that PlayStation has updated it to be possible to use without a PS5, you just need a subscription to use cloud gaming from Sony and you’re set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yeah lol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great purchase was easy must have a PlayStation plus subscription

    I would recommend this to a friend
Sponsored