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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,702 reviews
  • Rated 4 out of 5 stars

    Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Works good hosting the time. Can be a little laggy but that’s expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Melissa’s Best Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device give bright realistic colors and. Lear sounds with the gaming experience right in the palm of your hand, Great buy for anyone ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't need it - unless you actually do...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get this because i couldn't answer the question "what is it for?" Not in the sense of it's function, but it's usage... It's a remote player for a console already in your house, why would I need that? I've seen a few usage cases that i would say justify the purchase, and once you have it in your hands you kind of start to see how useful it could be. That side, the hardware is really nice, good build quality, the screen is quite good and pleasantly sized. I, once the thing actually worked, have me a new imperceptible lag on input. The only gripe I really have, as alluded to previously, it getting it to work. With my PS5 and the Portal on the same 5Ghz wifi, in the same room as the router, I got disconnects, poor video quality, and horrible lag. Once I put the PS5 on a network cable the Portal started working perfectly! It's a really niche product, but under the right circumstances and with the right usage case, I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with the update.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that cloud gaming is available now. Many games at your disposal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product use it everyday definitely recommended for the everyday gamer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase this gets used daily !!! My boyfriend loves it and it allows him more play time since he can play in bed vs having to sit at his desk and play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, I exceed my expectations, totally impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent and performs very well with little or no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I highly recommend just budget in a high quality WiFi hotspot if your using your ps portal away from home so it doesn’t lag bad an then you will be golden an can enjoy a great gaming experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Grandma Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PlayStation remote for my Grandson’s 8th Birthday! And it was a Hit! He plays it everyday. He told me I am the Best Grandma Ever! And the young man that helped me was Absolutely Wonderful! I will definitely shop here again !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Player Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is laggy if you have a bad wifi signal make sure your PS5 is plugged in with a lan cable and change your settings to 1080p on the PS5 for remote play. It needs an update so you can watch movies saved on your PS5 plus it would be nice if you could use you own wireless headsets instead of the PlayStation ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his “PlayStation on the go”as he calls it. There’s only one minor issue, the battery life isn’t that long but it’s a great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loves it. My son uses it everywhere and everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this. But it is a device that basically frees up the tv that the console is connected to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t need to hog the TV in the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking piece of tech. It don’t take much to connect it to your PS5 and start playing. A couple issues is that even with good internet, it gets spotty and frame rate drops, and if you have an update in the background, yikes. And I wish the joysticks was the same size of the dualsense controllers, but that’s just a personal issue. It’s convenient when I want to watch a show and still play the game, hopefully it gets better the more supportive updates comes along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is a great little device, even at home. Since mine arrived in early February, I’ve completed two long games because I can pick it up & play at any time. If I want to keep an eye on sports on the TV, I can still complete sidequests in big non-linear games. I can lay on the couch or in bed and play. If I go out of town for work, I can connect to hotel wifi and keep playing. Now there are caveats, of course. There is an expected and understandable lag which means it’s not ideal for something like, say, online fighting games. If your wifi signal is weak or goes out, you’ll also experience stuttering or a disconnect, though thankfully you won’t necessarily lose game progress unless your PS5 loses power as well. For me, I’ve found it invaluable in completing games like Yakuza that have loads of content, since I can play a little bit here and there without needing to be tethered to my big TV and AV setup. It’s never going to replace such a thing as the preferable way to play, but it makes a great companion. It’s even fairly comfortable to hold for long periods, since it’s just a screen wedged between a DualSense controller. The additional weight is noticeable, but I’ve spent 5-6 hours playing at a time and never felt any serious discomfort a little 5 minute break couldn’t fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the traveler, and limited TV user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal's latest update means you dont even need a PS5 anymore, as long as you are a PS+ Premium Subscriber. The ability to stream (your own) games is well worth it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Dadstation” is legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered (switched to shipping after in store pickup debacle) and have loved it since day 1. This product has a target audience in mind and I fit that bill. My console is in the family room and not always accessible to me. The Portal allows me to jump in to any game while my kids or wife are using the main tv. That’s it. That’s what this does. I can play when I want to play. The screen is crisp and looks great for an LCD screen. Single player games run extremely well with practically no input lag. If you play competitive FPS, there is a slight delay that may not yield the best experience. Initial setup was a breeze though I did get some connection issues when connecting to 2.4ghz. A little tinkering with my network settings and those issues were gone. Note, if you have multiple connected devices, it’s highly recommended to set up QoS or move low priority devices off the 5ghz band. I have used it outside of my house and it works just as well as if I were home. I have had multiple people connect to their consoles on my Portal and it’s just like signing in to the app and they were off to the races.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you don't have a dedicated TV to play games on. Streaming is ok, but streams from PS5 box - I am not yet able to get games to stream otherwise.

    I would recommend this to a friend
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