Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Price
Great sound, akward fit and static humming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I'm one of those types that can't really wear over the ear headphones for very long preferring in-ear type earbuds for comfort reasons, same holds true to gaming headsets. I had a pair of SteelSeries Nova 7 but rarely used them even though they did sound great. After giving them away I was looking for another headset to wear while gaming, I didn't want just buy another regular headset and not use them so I decided to take the plunge and try out some in-ear gaming earbuds to see if they would be better suited for me, with the INZONE Buds being the ones I chose after researching the best gaming earbuds. Right off the bat they fit a bit awkwardly, but coming from earbuds like Beats and Apple Air pods I guess I'm just not used to something like them. After a while I got use to them. For sound they sound great, but are not as punchy as say over the ear headsets. One issue though from them is when you have them in and aren't listening to the games audio you will get a static like humming, this could be a big negative for some but honestly got over it since I only wear them while gaming. The earbuds don't have physical buttons for volume control, instead they have touch sensitive edges that can turn the mic on or off or decrease/increase the volume. They can be a bit finicky as you can accidentally lower the volume just adjusting the earbuds and there is a bit of a learning curve (press and hold on the right side to lower the volume, tap to raise the volume) but you start to learn quickly how to use them. I haven't tested the mic as I mostly play single player games so I can't provide feedback on if its good, bad or serviceable. Now for price, I got these for $179.99 which was an OK price but its regular price of $199.99 does feel a bit overprice, definitely with the static humming. $149.99 seems like the best price to purchase these at. Overall I like these earbuds. They're not the most comfortable but that's purely on the person, but its biggest fault is the static humming when there is no audio. If you can get passed that you've got a pair of great gaming earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigWill99,
Thank you for your detailed review of the WFG700N INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds. We're glad to hear that you appreciate the sound quality and have found them suitable for your gaming needs. We understand that the fit can be a bit different compared to other earbuds like Beats and Apple AirPods, and we appreciate your patience in getting used to them.
Regarding the static humming issue, we apologize for any inconvenience this may have caused. We recommend checking out our video on connection tips for the INZONE Truly Wireless Noise Canceling Gaming Earbuds, which might help address this issue. You can find the video here: https://www.sony.com/electronics/support/articles/00306577
We also appreciate your feedback on the touch-sensitive controls. Customizing the tap controls through the Sony INZONE Hub software might help improve your experience. You can find more information on how to do this in our video here: https://www.sony.com/electronics/support/articles/00306579
If the problem persists or you may need more information, please email the below information to socialsupport@am.sony.com so we can better assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
Your feedback on the pricing is valuable, and we will take it into consideration. Thank you for choosing Sony, and we hope you continue to enjoy your gaming experience with the INZONE Buds.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Latency, Sound quality
You will not be disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite, the transition to from receiver to bluetooth is really easy and very useful. This is my everyday set. Used for PS5 gaming, computer gaming, mobile gaming, phone calls etc...whatever I'm doing. Its an all in one listening device with great sound & noise cancellation xactly what I need for everything im connected to. As far as longevity, I've owned the previous model for over almost 2 years, and this model for just about the same now. With just about everyday use. Just Solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayAyy,
Thank you for choosing Sony!
We're beyond pleased to hear that you love your WFG700N earbuds! It's fantastic to know that the seamless transition from receiver to Bluetooth has been so useful for your everyday activities, from gaming to phone calls. We're glad to hear that they offer great sound and noise cancellation, exceeding all your listening expectations. Your experience with both models over the past two years speaks volumes about their durability. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Mic could be better. And doesn’t work with iPhone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection and battery life. Really good audio too. But, the LE Bluetooth doesn’t work even with newer iPhones. Honestly was considering keeping them anyways if AirPods were a bit cheaper in general. But they work great on ps5 and PC with the adapter. Also the mic works but I heard from friends on discord it is kind of muffled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Veyronix,
Thank you for your feedback! We're glad to hear that you're enjoying the connection, battery life, and audio quality. We apologize for the issues you've experienced with the LE Bluetooth functionality on newer iPhones. It's great to know that the headphones perform well with the PS5 and PC using the adapter. Regarding the microphone quality, we appreciate you bringing this to our attention.
To address the microphone quality issues, please ensure that your device's firmware is updated to Version 02.000.002. You can download the update from the following link: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090.
Be sure to explore the steps outlined in the article linked below: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273089.html?search=mic.
For troubleshooting Apple device connectivity issues, check out this article: "Unable to Connect to a Bluetooth Device." Access it here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273095.html?search=LE.
If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Volume
Good but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on your computer use these are better than average. The noise cancelling is present but not 100%. The ambient pass through is weird and makes everything sound tinny and distant. My biggest complaint is the lack of volume in certain games. Some games i have to have these set to 80% of max to have the same volume as my HyperX 2 over the ear headphones which never get into the 30% range of volume. The InZone software is a bit spartan and feels like it is missing something. I have went back and forth about returning them, but they are good enough to keep. Are they woth the $199 price... i dont really think so. These should have been priced about $50 or more less for their value, imo
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DonovanLewis,
Thank you for your time writing this review. While we are glad you like the INZONE gaming earbuds, we're sorry to hear the issues that you are experiencing with the unit. Allow us to help turn this to a better experience.
Please check the following below if the noise canceling effects are not sufficient:
If the size of the earbud tips does not match the size of your ear canals or the headset is not being worn properly in your ears, tap operations may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance.
Change the earbud tips to ones that fit more snugly in your ears.
“INZONE Hub” or the “Sony | Headphones Connect” app will help you to determine which earbud tips suit you best to achieve the optimal noise canceling effect.
Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
The noise canceling function is effective for noise in low frequency ranges in locations such as offices, near air conditioners, on trains, and on planes and is not as effective for noise in higher frequencies, such as human voices.
For reference:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html
For low sound level, please try some solutions on this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273087.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Everything you need to know!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones are great! Easy trouble shooting l, I have 2 pairs. One for PC, one for PS5. Great sound and a noise cancelling mode that can be turned on and off with swipe of the touch screen. 3D sound compatible, Great quality and durable! The cons are the built in microphone is not the best quality sound and the intended design of the earbuds make it so it sounds like your far away from the microphone, they unpair from the device sometimes, it may be because I have a lot of different connections on my network. But it's easy to fix when anything like that happens. Just put the earbuds in its assigned case. While having the case OPEN! push the round and only button behind the case and hold until the light in front of the case blinks, then let go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephG!
Thanks for taking the time to share your experience with the Sony INZONE Buds! It brings us great satisfaction to hear that you're enjoying the great sound quality and the convenience of having two pairs for your PC and PS5.
We're always looking to improve, so your feedback on the microphone quality and connectivity is noted.
Should you have any questions or need a hand, our support team is always ready to help! https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio experience is truly immersive. It's like having a personal bubble of pure sound, where distractions fade away. I can finally focus on my music, podcasts, or audiobooks without any disturbances. The technology creates a sanctuary of tranquility, or hyperness if I am at the gym. Ultimately, the amazing sound quality and noise canceling features create an exceptional listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOSE, we truly appreciate you taking the time to leave this 5-star review. It's wonderful to hear that the noise-canceling and sound quality of the Sony INZONE buds are creating such an immersive and distraction-free environment for you. We're committed to delivering an exceptional audio experience, and your feedback confirms that we're on the right track. Thank you again for your support and for being a part of the Sony family! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Does the job exactly what you think it is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little gaming earbud noise cancellation is good enough more comfortable than headphones
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
One the best if not #1 gaming earbuds i ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound , comfortable fit , excellent battery life and the best instant bluetooth connection
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyshonM, We're glad that you are enjoying your Inzone Buds. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Inzone buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item sounds and works great. Especially once you adjust sound and touch controls to your liking on the Sony inzone hub site. The battery life is phenomenal. I barely have to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robb, Thank you for sharing your experience with us! We're happy to hear that the sound and battery life of your Sony INZONE Buds meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Battery life, Sound quality
In love!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First gaming earbuds that I have owned and i’m in love. They are easy to use and the sound quality is precise and clear. My teammates stated that my voice via mircophone is crystal clear. Last but not least they have a very long battery life. I only bought these earbuds for gaming on my PS5 console and they have been awesome. I don’t think that I will go back to over the ear headphones as they cause me external ear fatigue. These earbuds are a game changer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nigel, Amazing! We're glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good buds, specially for pc gaming, the sound is clear and bass is good, battery is very good too, I never worry about their charge. Inzone software is easy to use. Their only flaw is the noise cancelling not being as good as other buds. Still, I’m very satisfied with them, a step in the right direction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndresC, thank you for your feedback. We're glad that you like the sound quality, battery life, and ease of using the software. If the noise canceling is not sufficient, please try the following steps below:
Make sure the noise canceling function is turned on. You can check the noise canceling settings with “INZONE Hub”.
If the size of the earbud tips does not match the size of your ear canals or the headset is not being worn properly in your ears, tap operations may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance.
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise%20cancel
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
I now prefer these over headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! Much more comfortable than any other AirPod or ear bud I’ve worn. It has a very long battery life (I’ve gamed and worked with them and haven’t had them die) the sound quality is amazing and noise cancellation is fantastic! As well as the transparency mode!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maximus,
That is absolutely fantastic to hear! We are thrilled that you find the INZONE Buds so comfortable and that you are experiencing the long battery life, amazing sound quality, and fantastic noise cancellation and Transparency mode. We designed them specifically to deliver top-tier, low-latency gaming and work performance in a truly comfortable, compact earbud form factor.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great all rounder.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding for a daily driver and backup gaming headset. Its only issue was that it didn't connect to the charge station, but a hard reset fixed it. It has an Excelent balanced audio, and I got them as an open box with a crazy discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tokenflipguy, Thank you for sharing your experience with the Sony Inzone Buds. We're very happy to hear that you're enjoying the great sound quality and you're using it as your daily driver and backup gaming headset. We regret to learn about the connectivity issue that you've encountered, but good to know that you were able to fix it by performing a hard reset. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
No more hot ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase. This product is great for ps5 n if u have a portal and your home, these work for that as well. I do wish that when in a chat the chat sound versus the game sound was better cause the game sound kills the chat sound. All in all great sound does the job. When I don’t want burning ears from my nova wireless pro over the ear headphones I use these. Great product hands down for me and my gaming purpose. Oh if you’re a streamer like me the voice does pick up louder on your recording as well. So the mic might be louder than u intended no matter the setting. These are plug n go for ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UrbanLegend, We're delighted to hear that you're enjoying the Inzone Buds. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great with sound blocking. When in use. The battery useage last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fila, Thank you for giving the Sony Inzone Buds a perfect rating! We're glad you like the great noise canceling and long battery life of your new earbuds. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product don’t hesitate to purchase. Sound quality is phenomenal, and NO HEADSET DENT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan,
Thanks for the 5-star review! It is fantastic to know how much you're enjoying the INZONE Buds. Don' forget to download the Sony Sound Connect App to elevate your experience even further.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Excellent Noise Quality and Good Mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on sale so that was great but I highly recommend these to people who want great wireless *with* GREAT noise cancelling gaming buds for their PlayStation. Mic is sensitive but that’s not a big issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, we're glad that you are enjoying the INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds for PC and PS5. Thank you for choosing Sony. Erin
Amazing headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They say for Playstation and PC, but connect with anything that has a USB C.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC,
Thanks for taking the time to share your experience with our INZONE Buds! It is great to hear that you're impressed with the versatility and performance.
Thanks for choosing Sony!
Warm regards,
Estefany
Exactly what I was looking for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for all devices, seamlessly connects to my mac when dongle is plugged in. When i unplug, audio switches to speakers correctly. No weird connection issues, and no delay since its 2.5 ghz and not bluetooth. Long battery life as well! Only critique is that i cant change its volume on macOS as the software is windows and PlayStation focused, but I still can change audio in apps and web pages.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Bilal! We're glad you are impressed with the connectivity function of the earbuds. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig
Excellent device for its money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than expected! Pure strong sound in so small device. A bit tricky wan to connect to PS5, but reading the manual helps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OleksiiA,
Thank you for choosing Sony!
We're beyond pleased to hear that the WFG700N has exceeded your expectations! It's fantastic to know that you’re enjoying the powerful sound quality from such a compact device. We also appreciate your feedback regarding the connection to the PS5; thank you for taking the time to consult the manual for assistance.
Best regards,
-Fred