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Customer Ratings & Reviews

Your price for this item is $198.00
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 698 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and comfortable fit of the INZONE H9 Wireless Noise Canceling Gaming Headset. Many also praise the long battery life and lightweight design, making it suitable for extended use. However, some users find the price to be high and express a desire for a detachable microphone. A few also note some software-related issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 698 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my fiancé for his birthday. He loves them, he says they’re noticeably much better quality than the last set I bought him (they were about 100 bucks cheaper) but they were still good quality. He was skeptical that a headset could get much better but we were pleasantly surprised. The noise cancellation is top tier. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound, better 3D soundscape

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first gaming headphones that actually have great sound stage and an almost 3D-like audio quality. I really enjoyed these. Super lightweight as well, which is a great upgrade from my Audeze Maxwells. I ultimately returned these, but not because I didn't like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent audio/fearures. Headband quality - bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to repalce my alienware aw-988, the ears cups on that headset wore out after heavy use for years on end. The audio is decent on the h9, the noise cancellation is cool. I like that i can connect to two devices at once, one via the usb dongle and the other like my phone or pc via bluetooth. You cannot edit the audio profile for the headset on your ps5, you cannot mute it using the controller’s mute button, these two shortcomings make me wish id bought alternative option instead. I work from home so i use the headset for work calls during work and gaming after. I did this as well with my aliewares and the only issue after 3.5 years was the clothing on the earcups fell apart. My h9s? About 2-3 months in the daxmn headband fell apart, 299 for this? NOT WORTH IT.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FullMetalAlchemist,

      Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best headset I have had so far. I haven't had to many to be honest. But the sound is awesome love the noise canceling and the battery life is definitely longer then what I've had in the past. So for me personally its a great headset i would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My 2nd pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Noise cancellation is amazing. Comfortable and works super well with Sony ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, good battery life. InZone hub has great customization

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexanderL, thank you for the five-star rating! We're thrilled to know that you're enjoying the INZONE H9 gaming headset, especially its industry-leading noise cancellation technology and customizable settings. We're glad to hear you appreciate its impressive battery life that allows for hours of gaming fun! Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not the best for noise cancelation. The sound quality is not bad. They are comfy on ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the WH-G900N, TiffanyG. We appreciate your honest review highlighting both the positive and constructive aspects of your experience.

      - We’re glad to hear you find the headphones comfortable and that you are satisfied with the sound quality.

      - Regarding noise cancelation, the effectiveness can sometimes depend on factors like fit and wearing style. To help maximize the noise cancelation performance, we recommend ensuring the headphones are worn correctly and fit snugly around your ears. Proper fit helps create a tight seal, which is crucial for optimal noise cancelation and sound quality. If using earbuds or ear tips, trying different sizes can also make a significant difference in effectiveness and comfort. Sony’s Headphones Connect app can assist in testing the fit and air-tightness, which directly influences how well noise cancellation works.

      Thank you again for your feedback and for choosing us—it helps us continue to improve our products and support!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headset just ONE FLAW

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the the headset is comfortable, mic is pretty good and if you wear glasses this doesnt give any issue. My only problem is the audio at times, it can make alot of sounds seem muffled and low, using the software CAN help! If using for the PS5 its a 5/5 pc is 3/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, we're glad you like the comfort and microphone of our gaming headset. We're sorry to hear that you have an issue with the sound quality of your Sony unit. Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html?search=sound

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lightweight, and quality is great! Noise cancellation is a plus love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Inzone H9 Wireless for PC usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphone a few months back and they have great spund quality as well as noice canceling properties. They were a little bit on the pricey side but the quality is definitely great. I tried on all of the other headphone they had on display and nothing was as comfy or great sounding as these. So you pay for quality here. I give these a solid 9/10 rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonP,

      That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had them for a while now, and gotta say I love them. I love that you can turn off the auto shutdown. My razer headphones would do that alot and it was pain when I'm working and needing to turn them back on. Battery is great. You can download the program to view the battery percentage and updates. A little of a pain but really not a deal breaker. Pricing I would say is a little high but I love the quality. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,
      Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Good, but not really “Premium”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Story Short. I have tested/used many, many headsets and headphones. And this is my review of this headset while used on PS5. Comfort: 9/10 Aesthetic: 8/10 Sturdiness: 8/10 Sound clarity: 7/10 3D Sound spacing: 9/10 Microphone design: 7/10 Microphone clarity: 6/10 Battery life: 8.5/10 Charge Speed: 9/10 Overall: A decent headset but it’s charging near Hi-Fi premium gaming headset price for less than premium physical design and functionality. You are better off buying the Arctis Nova Pro Wired. From experience I can say it is far superior in terms of sound quality, capabilities, and aesthetic as well as PC optimization.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Terrific Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, last long. What’s not to like? Also very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's almost perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming headset the noise canceling is wonderful You're not going to hear much especially if you have your game blasting in your ears You're not going to hear anything outside of that trust me The sound is great The mic sound is great my friends and everyone hears me clearly I could talk on the phone cuz it can connect to your phone and your PlayStation 5 simultaneously l love it The only con to this is that the mic has to be flipped up to mute and down to unmute that drives me crazy I really hate that they should just leave the control with the mute button on the on the dual sense is that a deal breaker no not for me I'm getting used to it but overall the headset is fantastic overall I even connected to my phone just to listen to music,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiny3k,

      Thanks for commenting! We are very happy to hear your satisfaction with the exceptional noise canceling function, amazing sound & microphone quality, and superb performance of your INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your feedback with the design of the boom microphone. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best PS5 headset ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you the best headset for the PS5 !! Not only can u game with it u can listen to music at the same time from yr phone. The design is awesome matches the ps5 beautifully, the sound quality is too awesome I mean it’s Sony and the ear cups feel so comfortable played for hours and barley felt the headphone on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroD, Choosing this headset will definitely be worth it! It's wonderful to hear you feel this is the best gaming headset you've owned and you're having an enjoyable gaming experience comfortably with your new INZONE H9. We're also delighted it works seamlessly with your PlayStation 5 and you like the great audio and design that matches well with the PlayStation 5. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing but not at full price. I bought these on sale for almost half off and I cannot complain. These are essentially a gaming rip off of Sony's WH1000XM5s. I have those too. The body and frame is exactly the same. Same features and even how they retract. They only thing different is the external mic and color scheme. If you ever tried a Sony Premium Over the ear headphones, these are it for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lacid101,

      We are delighted that you are enjoying the amazing performance of the INZONE H9 Headset, especially for gaming. We engineered the INZONE series to bring Sony's renowned audio quality and comfort to the gaming space, and we are glad that connection resonates with you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to wear for extended periods of time, the sound quality is excellent! New level of game play with the 3D spacial audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricRyanRivers,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Solid headset for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset. Keeps a solid connection, easy to get working. Very light and comfortable. With noise canceling on its like being in another world

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeviousMrMatt,

      That's great! We're happy to hear that you like the comfortable design and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression they are a great headset! Sound quality is perfect for Call of duty and all other games sound great too!! The battery life is great and very long lasting have played for several hours and have never died on me yet. Upgraded from the Pulse 3D and it was well worth it! For the sale price it was an all around good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregB, Thank you for sharing your great experience with your Sony gaming headset. We are glad that you like their quality. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headaet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Longblasting battery. They dont turn off after a given time or the time is too long for me. Headset lights are annoying then. Great sound, ez to setup and unique.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattB,

      We're delighted to hear you love most of the features, especially its incredible audio, ease of setup, and long-lasting battery life. Your feedback regarding the Auto Power Off setting is extremely important to us and is very much appreciated. By downloading the INZONE Hub software, you can turn the indicator lighting on/off (AUTO LED OFF).

      In the factory settings, when the following conditions continue for about 5 minutes, the headset turns off automatically.
      The wireless 2.4 GHz connection and Bluetooth connection are terminated.
      The headset is not in Bluetooth pairing mode.
      The headset is not charging.
      This setting can be changed using “INZONE Hub”.

      A separate article is also available if the Auto Power Off setting on the INZONE headphones doesn't work: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279891

      Thank you for your purchase and for choosing Sony! -Jess Sony_US

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