Customer Ratings & Reviews

Hi Goodstuff, we're glad you are happy with our LinkBuds. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. ~Earl

Hi Jwhit,

Thank you for sharing your thoughts and experience so far using your new Sony LinkBuds S. We're truly delighted to hear that we've matched your expectations with your LinkBuds S. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. A firmware update that allows for consecutive tap controls when adjusting the Volume for your LinkBuds S is now available on our website. For more on "Controlling the audio device (Bluetooth connection)", please visit the help guide link below. Feel free to test them again once done with our suggestions.

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537538.html

If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

We appreciate you and thanks for sharing your feedback!

Regards,
Jess

Hi TedL, we're glad you like our Linkbuds S! Thanks for choosing Sony! ~Earl

Hi JasonC,

That's very nice to hear! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality and noise canceling of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

-David

Hi RoseM, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl

Hi Tkojr, Thank you so much for your purchase! You definitely made the right choice with this earbud headphones. It's really wonderful to hear you are pleased with the high-quality audio and overall performance of your LinkBuds S. Good to know your investment is worth it. Thanks for choosing Sony! -Jess

Hi Rickinraleigh,

Fabulous! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and industry-leading noise canceling feature of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi IvanG, Thank you for the positive review! We're delighted to hear you like the great sound quality of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hello buzzman, we are glad that you like the sound quality of your Sony LinkBuds S. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. The noise canceling function of our LinkBuds S is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also consider the suggestions from this link to improve the noise canceling feature of your in-ear headphones:  https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html. Thank you for choosing Sony! Vincent

Hi ScotC, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl

Hi Lyf77,

Awesome! We are truly happy that you are satisfied with the exceptional sound quality, ease of use, and overall performance of our WF-LS900N LinkBuds S. We greatly appreciate your feedback when removing the earbuds from your ears. To avoid any issues when wearing and removing the earbuds, we always recommend following the steps on these articles:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi OscarC, thank you for your comment. We sincerely apologize for the inconvenience you've experienced with your LinkBuds S. We understand how disappointing it can be when a product doesn't perform as expected.
To help resolve this issue, we recommend following these troubleshooting steps:

1. Reset the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
2. Check for any software updates through the Sony | Sound Connect app and apply any available updates.
3. If the problem persists, consider performing a factory reset on the earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

If you continue to experience battery issues after trying these steps, please don't hesitate to reach out to our technical support team for further assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for considering Sony products and for letting us know about this issue.
Regards,
Estefany

Hi RonaldG,

Amazing! We are extremely pleased to hear your satisfaction with the incredible sound quality and industry-leading noise canceling feature of your LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi RobertM, Thank you for the 5-star rating! We're glad to hear that you're satisfied with your pruchase. Thanks for choosing Sony! -Sam

Hi ChristianT, we're glad you are enjoying the sound quality of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for choosing Sony! ~Earl

Hi NormanF, we're glad you like the sound quality of our product. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY! ~Earl

Hi Olka, wow! We're glad you like the sound quality of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for choosing Sony! ~Earl

Hi TjH1, We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl

Hi CarrieJo,

Amazing! We are so happy to know your satisfaction with the very comfortable fit design, industry-leading noise canceling function, and exceptional sound quality of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Candace, That's awesome! We are glad that your son now has an amazing pair of in-ear headphones. Our LinkBuds S offer premium noise canceling to help him focus on his favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for trusting Sony! Vincent