Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 10123771
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
$200 for this?????? Seriously??????
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony, the has been king of technology trying desperately to stay relevant in the age of quality affordable electronics. I had been looking at these for a few weeks and thought they looked intriguing and watched reviews online and after only 5 hours of owning these I came to 1 conclusion, the reviewers were obviously paid and never actually used them. The upsides, -the gimmicky hole allows you to hear things around you while listening to music of making a phone call. -tapping on your cheek to pause music or answer calls is weird but kind of fun purely because nobody else has that The Downsides, -it's one size fits all/a small handful of people. -The tiny silicone loop does NOT hold them in your ear securely, didnt mater which size I tried they just fell out within a few minutes. -The projected 5.5 hour battery life translated to barely over 3 hours when listening to music at low volumes. -The sound quality is literally better on a pair of $20 ear buds I have from Plantronics. The highs are super tinny, the mids are almost non existent and the bass just flat out doesn't exist, period! -The disk area that the sound is obviously pumped through is made out of a hard plastic and is only 1 size, there is NO give so if your ear is not that 1 extremely specific size they hurt, a LOT, to much that it is physically painful for them to be worn longer then a few minutes so I guess it's a good thing that the silicone loop fails at keeping them secure. -And for the price the charge case doesn't have wireless charging? Seriously, $20 and even $40 headphones are better then these. Asking $200 for these is ludicrous and borderline insane. Pretty much the only thing that gives these any value is the Sony logo on them. Owned for 1 day and went back to my Anker Soundcore Liberty 2 earbuds, they are sizeable, comfortable, stay put, last around 8 hours on 1 charge outside of the case, the case can recharge them about 10 times before needing to recharge, the case has wireless charging and the sound is better than pretty much everything out there and they cost about $50. You're welcome.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NateFromFlorida,
We regret to hear about your experience with your Sony LinkBuds. This is definitely not the customer experience we want you to have. It is important to wear our wireless open-ear headphones correctly to experience the best audio quality and to be more comfortable while wearing them and prevent them from falling out. Please visit the links below for more details:
-https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
-https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
The battery life will depend on the settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Thank you for sharing your experience and we apologize for any inconvenience. Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
I’m hoping for a second gen!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WANT TO LOVE THESE. They’re unique! Comfort is a 10/10. I could wear them all day if I wanted to. You don’t buy them for sound quality, music fanatics should get something else, but everything is CLEAR. Phone calls were a big rating factor me. There’s not a lot of wireless headphones on the market that can support phone calls with clarity on BOTH ends. I was pleasantly surprised how little background noise they pick up and how clear people can hear me while on calls. I will say that they need a second version. Something gets knocked loose in the hardware and it creates static in the ear. I hope Sony does more with this concept!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TatianaR, we're glad you love our product. We understand your feedback regarding the static on your Sony unit. If you use the headset when the air is dry, you may experience discomfort due to static electricity accumulated on your body. This is not a malfunction of the headset. You can reduce the effect by wearing clothes made of natural materials that do not easily generate static electricity. Please check this link for more details:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445810.html?search=static
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Most comfortable in ear headphone.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most comfortable in ear head phones I have used. Sometimes the touch controls can be sensitive and cause to skip songs or pause. Overall great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattH, we're glad you like the comfort and sound quality of our product. We understand your feedback regarding the touch control of your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html?search=sensor
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Very poor fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a very strange design choice for Sony. As a result, I had to buy them to see how they worked. There are interesting features (such as the tapping controls), but these things just aren’t staying in my ear. When they finally did find their place in my ear, they didn’t give me the full sound you’d expect from other headphones with a more traditional design. I headed home wearing these, and they immediately fell out of my ears and onto the ground on my way to the front door. I knew it was over from there. No matter what size you adjust them to they never feel right. They’re actually quite comfortable otherwise, but what’s the use if you could have these things fall out and not even notice?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Arbeitslos, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the fit of your SONY unit. Please check this link for wearing the headset properly:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Good quality not the best fit.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on them is good my only issue is the fitting. My ears are relatively small compared to most but it causes my ears to ache. I've seen people have better luck then me based on other reviews. I say give them a shot. Maybe youll be luckier then i was.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Letstrythem,
Thank you for choosing and purchasing our all--new Sony LinkBuds.
While we are glad that you like the sound quality, we're sorry if you're having issues with the fitting. Sony place a high value on every feedback as this help us in improving our products' design, features, and functionality. Having said that, we'd love to help you troubleshoot your problem and turn your experience around by following the below troubleshooting suggestions.
An earache occurs
If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
The size of the left and right fitting supporters may be different.
Check that you are wearing the headset properly in your ears.
To wear the LinkBuds,
Check the (left) and (right) marks on the headset.
Check the position relation between the ear and the headset when you put the headset unit into your ear.
Hold the headset with your fingers.
Put the headset units into both ears.
Check if the headset is worn properly.
If you wear the headset for a long time, your ears may start hurting.
Use the headset while taking breaks periodically.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445820.html
Should you need further assistance, please email us at [email protected] with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Best Open Headphone design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great open headphones. Still working to try out the different fits but the sound quality is excellent. The trick is to use Bass boot mode through the app. Then it wont sound so tinny. My only reservation is the price. MSRP of $179 is too much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tmok, Thank you for the feedback on your experience with your Sony Linkbuds. We're glad you like the unique open ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Nice for niche use cases
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoy these headphones. I largely listen to audiobooks and podcasts, these are light enough for me to forget they are still resting in my ears. My only complaint use the max volume isn't loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJB67812,
We're truly happy you are enjoying your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. Glad to hear you like that they are small and light and amazing when listening to audiobooks and podcasts. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. As a suggestion, if you feel that there is a difference in volume levels between the left and right sides, change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. I don't think I would re-buy them if lost or destroyed not worth the price. I've tried all the different size rings and they still fall out when I move around too much. Also even up all the way they are still kind of quiet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JBeans,
We're sorry to hear of the earbuds don't fit in your ears. Replace ear fitting supporters if the LinkBuds fall out or are uncomfortable. More details on the link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
If you need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Not my favorite.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. May just be the way they fit me personally but they hurt my ears after a little while. They aren’t good for working out or lots of movement in general. I’ve had one or both fall out with certain head movement.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
While we're happy that you like the amazing audio quality, we regret to hear if an earache occurs when putting on our WF-L900 LinkBuds and they did not fit you well causing them to fall out when working out or doing lots of movement. This is definitely not the customer experience we want you to have. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
We have a recommended way of wearing these open-ear headphones. They also come with different sizes of fitting supporters. We highly recommend choosing the right size of supporters according to the size of your ears. Please make sure to follow the guide from this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit And wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase and for sharing your feedback!
-Jess
Sony - LinkBuds .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A little difficult to make sure you get it in your ear properly but once it is in your ear it pretty much stays there. Battery life should be longer. Sound is clear and Bass to high treble has excellent range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MJC9642, we're glad you like the sound quality of our product. We're sorry to hear that you are having an issue with the battery and wearing the unit. You can find this link helpful in wearing the earbuds properly:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
The available operating times of the headset with the battery fully charged are as follows:
Music playback time (AAC): Max. 5.5 hours
Music playback time (SBC): Max. 5 hours
If the available operating time is short or the battery power does not last long, please follow this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html?search=operating%20time
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings.
Thank you for choosing SONY. ~Earl
A unique way to listen at work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Up front, these are not the best buds for top listening experience. You can't beat a true ANC set or over ears for that. However, these are an excellent option for you if you need to hear the world around you. I use these at work during my daily prep routine and I have a nice sound track to keep me motivated yet I can still here the world around me. I'm not surprised when another employee walks up behind me and talks. I may still have to pause my music to continue the conversation, but it just depends on the song. I'm not a fan of the tap controls either. I just use the Google Music app on my watch to pause and play. Fit requires a little wiggle and I wouldn't suggest these for the daily jog, but normal walking, bending, lifting during my day won't dislodge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FortieDad,
We're truly glad these LinkBuds deliver great sound quality and that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for sharing your feedback and for choosing Sony! -Jess
Great for staying aware of surroundings.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound and pretty comfortable. I got them for when I'm out in the city so I can be aware of what is going on around me. Use them when I go for walks/bike rides and they are solid. Haven't run in them but they seem pretty secure. Not for everyone especially if you're trying to block out other noises, but if my description fits your needs you'll probably be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KoalaBear, We're glad that you like the sound and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
Good idea. Bad followthrough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds were super comfortable, sound quality was good. The accompanied app looked as if it were from the early 2000s and made little difference. The controls on the buds themselves rarely work. The natural sound was a good idea, but some level of sound canceling would be nice. Youre still hearing everytbing you normally would which is terrible when you need these for work or any use other than passive listening. Worth buying. Not worth the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thelms351,
Thanks for reaching out to us with your concern. While we're glad that you like the comfort and great audio quality, we're sorry you've been running into difficulty. These do not seal your ear entirely and include the noise canceling feature. That's because these earbuds are built to keep you tuned in to the world around you, with a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound.
We appreciate your feedback regarding the controls/operation of the unit. If the headset often does not operate correctly, this may be improved by using the Sony Headphones Connect app to turn wide area tap off and switch to headset tap instead. For more on "The headset does not operate correctly or wide area tap works unintentionally", please visit this help guide link to troubleshoot the issue.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
If you require further assistance regarding your concern, you may send us an email at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number
Sincerely,
Jess
Good for calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get these knowing that they look awkward and reckon they fit as awkward as they look, and it is true. Lacks bass but that's understandable really. They give good call quality and good quality for music if you don't listen to bass heavy music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Worthy,
Thank you for your time writing this review. We are glad you are enjoying the all-new Sony LinkBuds especially for phone calls and listening music. The WFL900 feature a comfortable open-ring design that naturally blends your online and offline worlds. If you feel discomforts during use, please make sure to wear the LinkBuds properly and choose the correct ear fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. For detailed instructions on how to change the fitting supporters and how to wear the headset in your ears, please check out the instructional manual video on the link below. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
For low sound quality, please check our help guide link to isolate and troubleshoot the issue: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
Should you need further assistance, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for purchasing Sony! - Kris
Good earbuds, if they fit your ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but the right one falls out of my ear so I cannot use them. Also they don’t have wireless charging. Otherwise solid earbuds, especially if you want to hear your surroundings (dog walks, bike rides etc)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooManyHeadphones, While we're glad to hear that you love the open-ring feature, we're sorry that you're having concerns with the fitting. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number: Issue:
Telephone Number:
Sincerely,
-Craig
Not for my ear shape
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears but seem to sound good when i got them to stay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukeH, Thank you for sharing your feedback. While we're glad you like the good sound quality of the Sony Linkbuds, it seems like you are experiencing fit issues with your LinkBuds. We understand the importance of having a comfortable fit and seamless connectivity. We recommend changing the fitting supporters to another size to comfortably and snugly fit your ears and to prevent the earbuds from falling out. You may refer to this link for the instruction manual video and for additional information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Thanks for choosing Sony! -Sam
Great headphones but for a very specific purpose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a pair of Airpods 3rd Generation I was looking for a pair of true wireless headphones that didn't have rubber ear tips. ( I personally find rubber tips to be a poor and uncomfortable fit in my ears) The Sony Linkbuds were a very intriguing product because of the style and features they provided. The open back design was so unique I felt I almost had to try them. My main use for true wireless headphones is podcasts, audiobooks and phone calls while I'm on the go, I have better headphones I can use to listen to music if I wanted stellar audio quality. After purchasing these buds it took me a couple of trials to get the right fit but once I did I almost forgot I was wearing them after pausing what I was listening to. The fit is very important being as these headphones are built as "one size fits most" with the option of 5 different sizes of rubber loops to fit in your upper ear. The carrying case leaves something to be desired though. Coming from Apples premium build quality with their AirPods, the linkbuds carrying case feels a little light and flimsy in the hinge and having a latch system rather than a magnet is an odd choice in my opinion. The lid feels like it could snap off if I accidentally open the case too fast. Overall I would recommend these buds to someone who is looking for headphones to use while they are doing something else. The fact that there is absolutely no noise isolation is a caveat that sounds like it would be a con, but for my person use case this is the reason I prefer these headphones over others on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kasnur,
We greatly appreciate you taking time to review and for sharing your experience with your Sony LinkBuds True Wireless Open-Ear Earbuds. We're glad that you considered our Sony LinkBuds and like the comfort of the buds to your ear. Here at Sony, we always value our customers' feedback to help us improve our product. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for trusting us and for choosing Sony! - Marco
Bad fit for my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept and sound but I just couldn’t get them to fit my ear properly. I tried every ear wing attachment but either was a snug fit or not snug at all. The sound quality was great and I liked being able to hear the outside noise but not really hearing the outside noise if that make sense. I didn’t like that I couldn’t connect them to two different devices. I connected them to my company phone the bummer thing is my company doesn’t allow me to download the app which caused issues with the Bluetooth. If I answered the phone my iPhone would not connect with the Bluetooth earbuds I would have to toggle between phone ear piece back to the earbuds Bluetooth I ended up returning. I really wanted to make these work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eatlumpia, we're sorry to hear that you had returned your SONY unit. Unfortunately, this unit does not support multipoint feature. It is recommended to follow this link to wear the unit properly:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
We have our Support team that is always happy to assist. You can email us anytime at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Good sound, poor battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about this product and, honestly, really enjoy the fit and sound quality. Unfortunately, that's only for when it works. A little more than a year in and the right earbud refuses to hold a charge for more than 5 minutes. I can't recommend this product as it failed right after the warranty period, rendering my purchase moot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ChristopherY,
Thank you for sharing your honest feedback. While we're glad that you enjoyed the sound quality and fit of our Sony LinkBuds, we regret to hear that you are having battery issues on the right earbuds. We'd love to help you troubleshoot your problem and hopefully turn this into a better experience.
You may find this link helpful:
Troubleshoot battery issues
https://www.sony.com/electronics/support/articles/00204618?utm_source=glean
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Marco
Unique and great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone’s ears are different but to me these sound great and are comfortable. I can’t wear anything with silicone/plastic tips without being in pain within 30 minutes so it’s nice that these are available. I prefer the natural sound passthrough these offer to transparency modes offered on ANC headphones. The small charging case is also a plus. These are in my opinion underrated and I hope Sony will continue making this style of earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deriko, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
