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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the MHC-M20 High-Power Audio System's sound quality, Bluetooth connectivity, and ease of use. Many appreciate its compact size and the inclusion of a CD player, a feature less common in modern systems. While some found the equalizer settings confusing and desired a stronger bass response, the overall reception is positive. The karaoke function also received favorable feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 86 reviews
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 60 or the 80 though cause it has more features, but 20 still rocks...

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    I love my new stereo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo system fits perfect on my fireplace and I have Bluetooth my phone too it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my hubby and he just loves it. Great sound and easy to hook up. Loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, for university graduate student . Which will get a lot of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works good the sound is very good I enjoyed listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about this stereo the look is great and sound even better, aust buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speakers. Sounds awesome such a good buy glad I got them at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was at a right price. Love it. One speaker and radio fit on a dresser

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. It doesn’t take up much space and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Cd player, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Deep Bass, Great Sounds. Dust off your CDs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those of us of a certain age probably have a CD collection that is gathering dust. But it's hard to find anything to play them on anymore when everything is mostly digital. I wanted a sound system for our games room that I could use with my CD collection but the kids could still connect to via Bluetooth if they wanted to stream from Spotify. The Sony MHC-M20 fits the bill perfectly. I had forgotten how great a bookshelf sound system is.and doesn't disappoint. This is purely a home speaker system, CD, radio, or bluetooth connections are your best choice. You could use it with your TV if it has composite out but this is not designed to be used as a home theater system the MHC-M20 is a true stereo system. I'll probably grab another one for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiki, You bought what's best for your son! We are glad to hear he loves his new audio system. Thank you for trusting Sony!
      Regards,
      Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was exactly what I needed. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, compact system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small three piece system. The sound quality is fine. The main shortcoming is that the tray opens directly above the open/close button, so the user has to fumble around to find the button to close the tray. The only other shortcoming is that it only accepts one disc at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Size, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good shelf system, but lacking some features.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M20D, which is the UK version, has some features lacking in the American version. It has a DVD player and HDMI support. You'll also notice on the American version (M20) that there are buttons for lighting modes, which the system doesn't support. Overall, this is a nice little shelf system. The speakers are actually a little larger than I expected. The available Music Center app allows you to run most features from your phone. I was already familiar with this app as I also use it on a Sony 7.2 receiver I have. There are some gimmick options available like DJ sound effects, which some might enjoy. Several EQ modes, most of which sound muffled on the high end or dull. There is a manual/custom EQ, thankfully, plus a bass boost and fiesta mode that can energize the sound. The supported audio modes work well. USB worked without a hitch and Bluetooth connected easily to my android phone and held connection. I didn't try the CD player, as I really don't have any audio CD's left to try. I'm kind of surprised in 2018 they still included a CD player. You can party chain this system with another supported Sony speaker/system. I don't have another one to try this and see how it works. Overall, this does what it does pretty well and sounds good enough for most applications such as a bedroom or office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIXMASTERICE, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound system! Definitely worth the price!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FM disappointments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it had FM capabilities. I am disappointed in the FM antenna and its ability to receive stations, it is a small single wire. I was also less than pleased with the preset station functions. The Sony MHC-M20 indicates it does many other functions but I wanted those capabilities for others to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am really happy with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost more than a month since I bout this incredible Sony speaker. I love it, it works the way I expected and deserves 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son for the holiday. He loves it. Now I get to hear his crappy music throughout the house! Where did I go wrong?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Gave to my grandma as a gift and she loves it. Has been. Her favorite thing to use! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Radio as a gift for my niece. It sound so good that I went back and got one for myself.

    I would recommend this to a friend