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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the PlayStation 5 DualSense Wireless Controller highly for its quality, haptic feedback, and comfortable feel. Many appreciate its sleek design, adaptive triggers, and satisfactory battery life. While some users find the size less ideal, the controller is generally praised for its lack of stick drift. Overall, the controller's grip and weight contribute positively to the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 10,480 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controlle ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente control...excellent. Store... Esdy..fast..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a good controller. The color is beautiful and the workers who sold it to me were very kind

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Extra controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new system and controller, adaptive triggers and feedback feel amazing. Will swap to give them each a rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, works perfectly, great performance, everything we expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new controllers! Really like the black one more than the white but both do the job! With some kontrol freaks and gold face plate really makes it one of a kind

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PlayStation 5 dual sense wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the new ps5, I must say that Sony did an excellent job with the ps5 system and the dual sense controllers. The dual sense controls are very comfortable in hand, the ease of use is very simple. I normally go all blacked out controllers but I decided since the ps5 system was white and black along with the one controller that comes with it I just decided to get the matching white controller for my second controller. Even though the controller comes in other great various colors system just looks better with the matching controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for his birthday. I couldn’t for the life of me understand why he wanted this controller and didn’t have the ps5 console.. He got it to play on his PC since buying it the only complaint he had was the charging of the controller and that was because of user error.. the positives he likes the sleek look and the design he said it fits comfortably in his hands and is easy to manage I’m not sure if he has used the dual shock yet but he was very surprised to se that the controller has a built in mic over all he is very pleased and we got the appropriate cord to manage the charging and the controller can be connected with Bluetooth is also a plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sleek and improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love the adaptive triggers. Its also more comfortable when compared to the ps4 controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Controller 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I got a second one for gaming with my kids and friends :) The rumble and feedback is awesome on these. Pricey but I can see why.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A great upgrade from the Dualshock 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried Sony would pull a microsoft and keep the same controller as the last generation, but oh boy did Sony deliver! This is an incredible update that addresses a lot of the issues/problems people had with the dualshock 4 with a few additional upgrades thrown in there. The $70 price tag is definitely intimidating, but it’s always great to have an additional controller with you.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    amazing controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love PS5 dual sense controllers the haptic feedback and adaptive triggers really are next level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original Feel controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, will buy again! Just like the one in the box!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing, I don't know much about video games or their controls, but my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second controller for a gift along with PS5 works good have had no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best from Japan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PS5 gamer, I’m blown away by the console’s performance. The graphics are stunning, load times are nearly nonexistent, and the DualSense controller’s haptic feedback adds a whole new level of immersion. The game library keeps growing with awesome exclusives. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far all my other controllers always breaking so I hope one hold up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Controlled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PS5 controller lasted just over twelve months before it went south, gamed daily. Best Buy warranty could help offset replacement costs.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 has such great controllers ! Works great and I love the way it first perfect in my hands!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid deal. It’s worth buying from Best Buy because they have the best warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Controller I’ve Ever Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing video games since I was 5 years old, from Atari on up to PS5 and I can honestly say this controller is a game changer. The technology in this controller is amazing. It’s most comfortable PlayStation controller out of them all and this is just the beginning for this new generation of gaming. Sony really stepped it up this time around and the competition has no other choice but to do the same if they want to continue being apart of the innovative conversation.

    I would recommend this to a friend
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