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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,426 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A descent player, enough features for my purpose. Easy to install. Nice compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. I only use it for UHD disks and it works great. Have not tried streaming on it and not planning to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisY, Thank you so much for taking the time to share your awesome experience with your UBP-X700/M! We're thrilled to hear that you're satisfied with its performance, especially when it comes to UHD discs. Enjoy, and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use,price was good set up with no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Washer,

      Thanks for the review and the 5-stars rating! We are really happy to hear how much you are enjoying your Sony Blu-ray player and how it has met your needs accordingly! We are sure the unit will create an immersive, engaging cinematic experience in the commodity of your home!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful purchase to enhance my at home movie exp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. Easy to use and set up. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony - Streaming 4 K Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player was very easy to set up. The apps work well and the quality of video and audio is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fine machine. As an early Christmas present to myself I bought this Blue-ray player to pair with a new Sony Bravia television and couldn't be happier with the result. The UBP-X700 is small in size but plays way big. I got it on sale at Best Buy and it does everything it should and does it all well. Even ten-year-old DVDs look good and new Blue-ray discs are marvelous. You can spend more, but I can't imagine why you would want to do so.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this at all. This is weird for me to say because normally Sony comes through for me. I have a Sony A8H TV and I absolutely love it....so why does this player suck so bad? 1. Reliability. Multiple 4k discs will simply freeze mid-playback. No, it is not a disc issue as this has occurred on 7-8 different discs. It will just freeze out of nowhere and IF it starts playing again it will skip anywhere from 5-30 minutes of the movie. Unacceptable. 2. The apps and built-in menu is horrific. It is shrunk down to some weird size that looks awful when you are trying to navigate it. I tried it just for the sake of testing, but stick with your tv streaming apps if you can because the format of this thing is like a 10-year-old computer. On top of that...it randomly just erases all the apps! I had everything set up then it required an update, when I installed the update, it wiped all of the apps. Then a month later, it didn't even run an update, it just decided to wipe everything for no apparent reason. Don't depend on this thing for apps because it will let you down. 3. The 4k disc playback with HDR10/Dolby Vision is great....WHEN IT DOES'NT FREEZE. I get that it is a cheaper option but come on SONY. At least make it dependable. Add on that you have to manually enable Dolby Vision...are you kidding me Sony? Its that expensive to add an auto-detector? Sure it is the low end of the price range and I'm willing to make some sacrifices, but at this point I'd rather not have anything than this level of unreliability. I've struggled with it for close to 6 months now and I hate it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4k Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and very easy to set up. Cannot beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is great and my family has really enjoyed it. 4k movies look great on our Sony Bravia 85 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I'd buy it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is set up easily and the Wi-Fi connection is great. And the picture is excellent on my 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony UBPX700

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great little 4k UHD player. Will play anything you throw at it! Awesome picture too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this 4K Blu Ray player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice Blu-Ray player. Works great on 4K discs as well as the other formats. Upscales regular DVDs so they look much sharper. . Loads discs quickly. I haven’t tried streaming since I use an Apple TV 4K device. Best DVD player I’ve ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of Blu Ray and DVD's which can be upscaled by this device or my new Sony Bravo X90J. I probably won't be buying many 4k dvd's for awhile if at all and just wanted a great player for all my older collections....This didn't disappoint, and plays all discs with superb color and upscale. I love it...No problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Met my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Smaller size and sleek styling are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Had great quality movie out of it. Something needs to be said for the ease of ise

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k Blu Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Blu Ray player, especially because I got it on sale. Wanted to get something inexpensive with 4k to match my new Sony 4K TV and this was the perfect fit. Replaced an older Sony Blu Ray player that I have but the new one has a faster interface. Same WiFi and Bluetooth options as well as streaming services like YouTube, Netflix, and Prime. Highly recommend this 4k player if you want good quality without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sony keeps knocking it out of the park!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Blu-ray DVD player that matches perfectly with my Sony Bravia TV. For most functions, the remotes are interchangeable, which makes it much easier when you have multiple remotes it has a very slim profile and fits easily into tight spots.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    4K experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the open box blu ray player at first to see what I was getting into. Worked for a couple days. The movies I were playing would freeze or stutter, sometimes not even play the movie so I switched it to a new one blu ray player. While you don’t have to expect much out of a blu ray player, it’s nice to see 4K getting better as time goes by. In my opinion it’s better to buy new if you don’t trust open and used items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great blu-ray player.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides awesome video to my 85” 8k TV. Easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture easy to use and accepts multiple formats of dvds

    I would recommend this to a friend
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