Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,426 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound, easy setup. Unbelievable picture on my new OLED 77” tv. Overall a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dssmith, Thank you for the 5-star rating! We're glad you like the great picture, sound, and ease of setup of your Sony UBPX700. And good to know you like the unbelievable picture it delivers on your new OLED 77" TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice Blu-Ray/DVD Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use - Clear Picture - Small footprint

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    BluRay Player by Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k capable player, for an excellent price. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K DVR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to hook up to the TV and the sound and picture are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony blu-ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with player. Easy to install great picture and sound quality. Recomend highly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shopping, Thank you for the great review! We're pleased to hear you like the ease of installation and great picture & sound quality of your UBPX700. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Blu ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Have watched several movies, good quality picture, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic 4K

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are crystal clear with high resolutions and the pixelation is just simply amazing. I would recommend this to anyone who wants to get the best home movie experience out of their own mini theater. The 4k experience is definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bluray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good. Bought it used and it looked like new. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidA, thank you for the great score! We're glad to hear that you're satisfied with your UBP-X700/M Blue-ray player and that it arrived in great condition, even thought it was pre-owned. It's always our goal to provide high-quality products that stand the test of time! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Good value for a 4K player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, very fast loading player. The one thing I don't like is that you have to enable Dolby Vision in the menu to make it active when watching content that offer DV, otherwise it will basically upconvert all content (even stuff that technically does not offer DV). First world problem, but would be nice if the player could recognize DV and do it automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use

    Rated 5 out of 5 stars

    Easy BluRay and DVD player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use. Plays older DVDs and BluRay, as well as new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Streamer player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our DVD player with this Sony streamer blue ray player. This saved a lot of space and takes the place of several players. We were able to connect it with our sound system. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous player with Dolby vision. Very good value here. Picture quality is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 4D dvd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates great. Easy to understand and it has so many settings and abilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinS, Fantastic! We're thrilled to hear that you're enjoying your UBPX700. It's wonderful to know that you find it operates great and is easy to understand. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony 4k Blue Ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K blue ray player. Clear picture and sharp. Well worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Open Box Excellent was a lie - DEFECTIVE UNIT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Open Box EXCELLENT which was shipped to me from out of state. Upon opening up after all the unwiring of a working LG non-wifi unit, the problems all unfolded. The LG OLED recognized a Sony player. Great - but the power button on the unit itself would NOT turn off. The remote didn't do anything. I even changed the batteries - nothing. Also, Sony is a bit out of date with all the monster plug size that eliminates another 2 plug units with a critical surge strip. So shame on you Best Buy for a joke of no quality control/calling it "Excellent" when it was clearly defective. You wasted money shipping it, and took up my time with wiring, returning, etc. And my local store acted like they were doing me a favor returning a defective unit and if I wanted to pay full price for the Black Friday deal I could. How is that "generous" or accommodating? It's what is required by state law. First for everything I guess since I've purchased several items over the years with -0- issues. I did speak with the Store Manager today about what I should've expected for customer service and he said he would follow up with the employee. He tried to take $10-20 off the price to make up for the bad customer service experience but Corporate or Sony allowed for no reductions whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu-Ray Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray player is everything I wanted in a player. I have watched several 4K movies on it which is connected to my new 76" LG TV in my living room the family is impressed. I recommend this player to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raven,

      It's wonderful to hear that the UBP-X700/M Blu-ray player is everything you wanted! It's fantastic that you and your family are impressed with the 4K movie experience. Thank you for recommending it to others.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it costs more than its smaller counterpart, it is clearly the better buy. Whereas it's counterpart both logged out of apps and froze often when watching a DVD or blu-ray, this particular item has never malfunctioned yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product and price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu-ray player very easy to use great quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Player!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice DVD Blu Ray 4K player. Easy to set up and easy to use. I searched many a site for reviews to determine which one I wanted to purchase. Caught it on sale when I wasn't even planning to purchase one. For The WIN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give this player a chance..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressive player at a GREAT price! I actually got this as open box excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C5bc,

      You made the right choice! We're glad that you like the performance of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

Sponsored