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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,426 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working fine. My only issue at the moment is using the remote; it has taken multiple attempts and pointing at different parts of the player to pause, rewind, fast forward, open, etc. Not sure if there's an issue with the remote or player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great bluray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluray player! I love how compact it is and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I love it!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome streaming blu ray player, I love watching it on my OLED at night. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Leif! Glad you like streaming your favorite apps on the Blu-ray player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K player works MOSTLY well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me make one thing clear: 4K is the way to go usually, and owning one of these makes for a fantastic viewing experience. What is frustrating is when the player freezes up and won’t eject the disc until I restart it. I know this isn’t just me; other 4K owners have had similar problems. Otherwise, great item, even if you have to shell out some extra dough.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic affordable UHD Blu Ray player!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player! I’ve been streaming all my moves digitally, so being able to watch them with the significantly higher bitrates from a 4K Blu Ray disc is like watching all of my movies for the first time again! Crisp, clear, Dolby Vision, and a simple interface. I don’t use any of the streaming apps on it, so I couldn’t tell you how those work. Otherwise, I’m super pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    ITS 4K MOVIE NIGHT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays DVDs, Blu-rays, and 4K movies! What else do you want in a player! And it's affordable. The size is nice, not big. Fits in your entertainment center with ease. Definitely check out this player!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Size

    Rated 5 out of 5 stars

    Solid Stoney 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size small good futures and the picture in 4 k amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my 4K player after buying a new Dolby Atmos enabled Receiver. Simple to set up and has most common commands mapped to the remote instead of having to cycle through disc menus (i.e. subtitle). Did not use any of the streaming functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good quality and reasonably priced. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally I have a 4K player for all of my TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a better Panasonic for my main TV but this is a perfect fit for my TV in the den.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Dddrees! We're glad you like your new Sony TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Blu-Ray Ultra HD player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Blu-Ray 4K Ultra HD player clearly displays the dvd's we play. This permits us to enjoy movies at home that have the same quality or better than in a movie theater. The picture quality is distinct, the sound is clear, and it facilitates a pleasurable viewing experience at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Plays 4k movies perfect. I haven't had a problem with it like I did with my previous Samsung 4k player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaS!
      Thanks so much for sharing your experience! We are pleased to learn that the UBP-X700M is delivering perfect 4K playback for your movies.

      It’s built to provide smooth, high-quality video with support for a variety of formats, making movie nights truly enjoyable.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent player!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. So far, no freezing or glitches during playback. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ElaineJ! We're glad you are amazed with the picture and sound quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Works way better for 4K movies vs xbox, ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Xbox series x and a ps5. Neither one of them can do Dolby vision from the blu ray player. I have this player paired with an lg oled. It adds a layer of immersion and looks really great. If you have more than 3 or 4 4K hd movies, this is a must. Xbox series x and ps5 are not great at playing 4K hd movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this unit. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Uni

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my ultra HD Blue Ray player. After looking around I purchased this unit. Excellent decision. Set up was easy, works great. Big improvement over other brand. Picture quality it great. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Dvd

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player great quality easy to set up plays all formats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k, get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K ultra player does what it's supposed to do with no fuss. The streaming is nice as it can be wired or wireless. I mistakenly didn't pay attention to what apps are available on the player but my tv is a smart so even that minor detail fades quickly. If I were taken back in time, I'd buy it again. Solid device with excellent playback quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A big Improvement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fan of LG products, this replaced an 4K LG Blu-ray that I've never been happy with. The Sony one powers up instantly, turns off instantly, and responds to other commands without delay. Also no skipping or blanking out of video. The audio output on the Sony is a big improvement also - easy to understand the voices over the background music and sound effects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Product, easy to plug and play, Thanks. Affordable and reliable brand name. Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

    I would recommend this to a friend
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