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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,426 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Overall good but lacking in some ways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first standalone BR player (not counting ps4/5) Over all I like the size and build quality but had higher expectations Things that I did not like 1- no usb port in the back, when connecting external HDD, I would want the wires tucked in the back . Also the usb player interface could be Better. 2- 3d play back would often go out of synch. Since ps5 doesn’t support 3d playback (shame on Sony) this is an important feature. 3- remote is clunky. I couldn’t get used to operating it in dark when watching a movie and almost l always pressed the wrong button. The button layout is not user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent DVD player. I love that I can fast forward or reverse the video. Great for finding that special segment or favorite actor. And then you can watch that part over and over again! Easy to set up, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Always Buy Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my last Sony brand DVD player quit after many years of excellent service I went out and bought another. This new DVD player has the same excellent quality. I trust the Sony brand for their reliable products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, easy to use and I really enjoy watching movies with my family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethC, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome Blu-ray Player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Blu-ray player is highly recommended because of the ease and resolution are awesome. Great investment for entertainment purposes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello bestbuyman,

      Thank you for choosing Sony!

      It makes us really happy to hear that the Sony UBPX700 Blu-ray player provides both ease and high resolution. We appreciate your kind words and are glad it has been a great investment for your entertainment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, it’s compact and it’s priced right..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player but remote is way too small. Great pic and sound upgrades to 4k

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating issues?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially surprised when I found no remote when I unboxed this. But since I have a Sony TV, the remote for the TV can control the Blu-ray player. Never use this for streaming, 4k discs look great and the 1080p upscaling to 4k also looks good. One main issue I’ve had is overheating (I think). Take this with a grain of salt though because mine is set up inside an entertainment center, but not completely enclosed from air circulation. Normally around the 2 hour mark in a movie, it will stop similar to how a scratched disc stops. I take very good care of my discs and this happened about every other time I use the device. The solution is to just remove the disc and put it pack in, but it is annoying to have to go into the menus and select the scene where you left off and hope you don’t have to rewind or fast forward back to your original point. Can also be used as a streaming box, but I don’t do that since modern TVs already have the streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Blu-ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to of use and great quality in picture displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of DVDs, and have 2 other DVD players. But we needed a third one for our main TV. We love it. It was very easy to set up, and we are enjoying watching our DVDs.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 4 out of 5 stars

    Great 4kuhd player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good 4k uhd player. Has two hdmi outputs. U can send audio out of one hdmi to a sound system. And then the other to your tv or projector. Had some issues with freezing where i had to unplug to fix. I do wish there was just a player that came without the smart apps built in. I dont need a smart tv and a smart dvd player. Just less eco friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Ultra HD Blu-ray DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok blu ray player for the money, used for CD’s, blue ray, and internet interface to AV receiver. Biggest gripe is the remote is small and buttons are too close together and requires looking instead of press by feel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K player - very happy with my purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a 4k player from Blu-Ray to watch a few specific movies I owned, and this one is easy to use and looks amazing. Very happy with this player - really everything you would want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worthwhile buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy hookup. Sony quality. Worthwhile buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    4K Ultra Ultra HD blue-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, reasonable price, quiet, good addition for home theatre

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Blue Ray 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another quality product from the Sony company.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, Thank you so much for sharing you 5 stars! We're glad that you're enjoying your Sony UBPX700/M. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgraded from my previous LG 4k dvd player. Most of all due to no buzzing noise when playing 4k discs. 4k discs look extremely sharp and the audio output to my soundbar sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big power in a small chassis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K UHD player and I decided to ultimately stick to my gut and past, positive experiences with Sony electronics… I am so glad that I did! I haven’t faced any issues, and while it does make some noise, it is negligible with the sound coming from supported sound bars and/or TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. Plays blue ray fine. Makes the movies look realy good.very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraB, Wonderful! We're glad you are happy with your new player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K DVD Player - Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k DVD player. Was worth every penny. Good quality picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldGamer, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

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