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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,426 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Leveled Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had Sony players. From VHS to Blu-ray Sony has never let me down when it comes to quality. This new 4K player displays the very best quality picture that I’ve ever seen. I feel like I’m there in the movie! Next level stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and helpful. Product always available and easy to look for.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Would recommend. All.oir movie look great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sony 4k blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy shopping and pickup experience. Easy setup. Firmware current out of the box. Plays our 4K discs flawlessly. Streaming services would work better if machine supported faster wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent disc player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent disc player. First movie I watched was Angel Heart and it looked fantastic. Tbh I haven't used any of the streaming capabilities, but I got it for UHD blu-ray disks.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    4K Ultra HD BluRay Player with features you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most expensive or the cheapest, but it has all the functions I need. Since a year ago I purchased a new 4K TV, I wanted a BluRay Player with 4K ULTRA HD capability. Setup was easy and fits nicely into my overall system. Included HDMI cable was a nice touch. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality I’m getting out of this is simply excellent. I am in awe how good it is bring out details even from a blu ray disk! And it delivers amazing sound quality as well. If you kove movies and/or music, you should definitely buy this player, you’ll see and hear contents to their fullest potential.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K player. Works very well. It also has 1080 upscaling which seems to make the video quality better on non 4K discs. Also links nicely with my Bravia tv so I can run everything with one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, does all I hoped it would at a reason able price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaowl, Thanks for the 5-star rating! We're glad you like your new Blu-Ray player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Streaming 4K Blue ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to call someone to help attach this Blue Ray to the new Samsung tv. A quick read of the box told me to try and wow it was really only two cords and we are working. Quieter than the DVD player I had and an absolutely great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Easy to use. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this 4K player. Sony makes really good video products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDUB, Thanks for the 5-star rating! We're glad you like your new Blu-Ray player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plays 4k discs and streams beautifully and picture o gesrtĝ

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Dave! We're glad you are happy with your new player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive but well worth the extra amount paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlwaysBusy!
      Thank you for taking the time to share your feedback on the UBP-X700/M Blu-ray player.
      It brings us great satisfaction to hear that you feel the quality is well worth the investment!

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great price wood recommend for all to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA, we're glad you like your new Blu-ray player. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a little more difficult than a lot of seniors can handle, but The results are worth it. Able to to connect to our favorite streaming apps and watch many Blu-ray CDs.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worthy 4K HD Blu-ray Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful inexpensive 4K HD Blu-ray player purchased during Black Friday sale. Connections are simple and the unit works well, except for the usb connection port. Unit tested with an ATMOS HD blu-ray disk and it worked well (video & audio), but this is not an audiophile quality CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sony DVR Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Sony DVR Player. Works great for DVR and Blu-Ray Disks. Audio & Video playback are perfect. I have not used for streaming yet. The unit is mounted in an RV. I will see how it holds up to bouncing down the highway for extended periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JBroo, thank you for the fantastic score! We're delighted to hear you like the UBP-X700! It's good to know that you can now rewatch your DVRs and enjoy the old and new Blu-ray discs in a stunning picture with 4K upscaling up to 60p. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Not to sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it 4 stars because I had to return one already. If it stays working it’s great. First one kept locking up freezing and rebooting. Not what I expect from Sony. This one seems to be ok for now but based on other reviews it don’t look promising

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Freezes during BD100 playback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good UHD Blu-ray player for most movies at a more reasonable price, however it has a serious flaw in that it can freeze while playing certain movies on BD100 discs. The main page also irritatingly has applications on it that you can’t remove. As well as the UI looks like is from a DVD player from 2004. And finally you need to manually turn Dolby Vision on and off for movies that support it (or leave it on for potentially inaccurate tone mapping). Ultimately, pass on this one and continue doing research for players that have better reliability.

    No, I would not recommend this to a friend
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