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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,426 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K video player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 4K player. Video quality is excellent! The menu is very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice player. Picture and sound quality is awesome. Integrates seamlessly with my system. The included HDMI cable is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K picture on this DVD Player!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K DVD player!!! Great Price and just fabulous picture!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product! Good prompt installation and service

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little player. Colors and pictures are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Blu Ray Player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is freakin awesome!!! I love the picture quality!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-Ray player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray player works as expected. The video quality is great with the 4K. The remote works with the Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install addition to my Sony tv..we really enjoy the 4K display for movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This completes my killer home theater surround sys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy setup, great sound and video quality. You gotta love a Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our entertainment center. We wanted a player that supported Blu-Ray as well as DVDs. This Sony unit fills the bill. We use it with a Samsung TV and Xfinity cable in our bedroom. It integrated very easily with our existing setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works very well, I haven't had a problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great have only had a short time but love it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays discs, but it’s horrible at streaming online content. Had it for serval months now and half the time I cannot stream any content. For the last two weeks it’s been freezing and crashing when watching a Blu-ray or Netflix. I have to reconnect to my wireless network after it crashes. Firmware is up to date. Not worth the money. First Sony product that has failed me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosehM, we're sorry to hear that you have an issue with your Sony unit. Ensure that your Blu-ray player has the latest software update installed:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads

      For streaming issues, it's often related to internet speed and network connection. Try resetting your router and/or cable modem by unplugging the power cord for about one minute and then plugging it back in. Check if this resolves the streaming problems. If you are experiencing issues specifically with apps disappearing or network connection problems, try connecting the player to your network wirelessly if the Ethernet port is not functioning correctly. Reinitializing the player can also help bring back missing apps. Go to Settings > Resetting > Initialize personal information.

      If the problems persist, performing a factory reset can sometimes resolve persistent issues. This will restore the player to its original settings and potentially solve software-related problems. You can follow this link for more information. (Refer to page 25):

      https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K dvd blu-ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the quality of picture and sound, especially when upgrading lower resolution dvd's.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quieter than my old one. Top Gun Maverick looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great to navigate and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve watched several movies so far and the quality has been excellent, especially the Ultra HD movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my open box $50 DVD player with this one. Has built-in apps and delivers great upscaling on old 420p dvds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome player for its price. I didn’t want to stress my ps5 to play 4k movies so I bought a separate player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't forsee how much of a difference it makes.

    I would recommend this to a friend
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