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Customer Ratings & Reviews

Your price for this item is $194.99
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The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 2419 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,419 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonyman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony spend the extra money you won't regret it excellent product made to last

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K DVD player connected to the Sony 4K TV was very easy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and space saver. Produce great 4K picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K HD DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set-up, excellent value for the quality of video

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent player for cost and ease of operations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player. Set up was easy and pairs well with my Sony 3.1 sound bar and 65” OLED!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dolby vision is nice but it freezes up sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. I use it only because it plays 4k blu-rays and supports Dolby Vision. that part is great. what is not great is that on some disks it will freeze up and start getting choppy. I've done some searching and it seems that this is sort of a known issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Birchs,
      Thank you for taking the time to share your feedback regarding your experience with the UBP-X700/M. We're pleased to hear that you enjoy its ability to play 4K Blu-rays and support Dolby Vision.
      We sincerely apologize for the issues you've encountered with certain discs freezing and becoming choppy. If you haven’t already, here are some potential solutions and troubleshooting steps that you can try:

      - Ensure the discs you're using are free from scratches, cracks, or smudges.
      - Confirm that your player is running the latest firmware version: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/software/00266764
      - Perform a hard reset by unplugging the player for a couple of minutes.

      If the problem persists after trying these steps, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for giving Sony the opportunity to serve you.
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Blu Ray for now and 4K for the future

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for an older Blu Ray Player that stopped working. I wanted a Blu Ray Player that had 4K for the future when I purchased a 4K TV. After reviewing several 4K Blu Ray Players this model fit what I wanted the best. Set up was quick using easy set up and connecting to the internet was fast. I have both DVD and Blu Ray disc and they played well. On set up I chose Auto for everything and so far, it was the best choice. I wanted streaming for music and occasionally for video and am pleased to get faster streaming than my previous Blu Ray Player. Also, I previously had connections to our computers Media servers, and I found connection to our computers faster and no hassle to set up.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it should and doesnt freeze up the uhd discs

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Another one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just a replacement for a non-4K player ... nothing great/bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMENDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Compatible with both legacy and modern day DVDs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NEWYORKER, Fantastic! We're glad you appreciate that it's compatible with both legacy and modern day DVDs. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony DVD player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good DVD player. Great picture and audio. Works well with my OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has performed perfectly. Great unit, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K player and it has been great to be able to watch 4K movies

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K player great price if you want to dive into 4K movies good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY Blu-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for playing Blu-ray movies or just dropping in a music CD...HI Quality sound!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. 4k player with my new Vizio 4k TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wors great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Blocks out external noises. good case.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Makes movie nights great again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love it and the pictures are simply clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4K Sony Blu-ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It really makes a difference having a 4K Blu-ray player with the new 4K TV

    I would recommend this to a friend