Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,426 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality, great picture and many streaming options!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
This is a good buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
his product wasn't bad at all thanks to all those who made this one pretty good.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simple Tech
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and nice features and apps that are already loaded.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Blue ray
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This blue ray did its thing . It brought tv to life. My wife really enjoyed it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice Addition
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A nice addition for watching 4K Ultra disks. Easy setup.
I would recommend this to a friend
Pros mentioned:
Dolby vision
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product because i am looking for my old dvds
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Replacement
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacement for an older X700 model that quit working after 3 years. Hope this lasts longer
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best in the market
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of best players I have bought. Brings movies to life.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Bluray player!!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this unit works great.great picture and streaming works great
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wonderful!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this player and definitely a must to get the best theater effect!
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Goes great with my 4K tv.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful Blu-Ray player. So much smaller and lightweight than my previous one.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 4k player option
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product that provides an excellent 4k video and audio experience
I would recommend this to a friend
Cons mentioned:
Performance
Rated 2 out of 5 stars
Sony 4K player
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well for awhile, then had multiple problems with playing.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Badfit,
Thank you for sharing your experience. We sincerely apologize that your UBP-X700M player has developed issues with playback after working well initially. We understand how frustrating it is when a device doesn't perform as expected.
We want to help you quickly resolve this so you can get back to enjoying your content. Please try the following sequence of troubleshooting steps, testing the player after each one:
1. Power Cycle the Player: First, unplug the player from the wall outlet for approximately two minutes, and then plug it back in. This often clears any minor system errors.
2. Check for the Latest Software: Ensure your player is running the most current software version, as updates often contain critical bug fixes that can resolve playback issues.
Go to Setup > Software update > Update via Internet.
3. Reset to Factory Settings: If the issue persists, a complete system reset can restore optimal performance settings.
Go to Setup > Resetting > Reset to Factory Default Settings > All settings > Start.
Once the reset is complete, press OK. Then turn the player off for a few seconds, and then turn it back on.
If you complete these steps and the playback problems continue, please do not hesitate to reach out to our dedicated technical support team for further assistance. We can provide more in-depth troubleshooting and explore repair or warranty options.