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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,426 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    sony HD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use good quality 4K Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sold 4k Player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player. Easy to setup and easy to use...

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great value for a 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is great! It's a great value, and looks good with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K player works really phenomenal, with easy to use interface and provides plenty of setting options to tweak it to however you please. As a bonus it is a great alternative than the Sony X8000 model as far as price goes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player for my 4k movies. Set up is easy, no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great little player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it from the first time i used it great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality blu-ray player! Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Really like this unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches up perfect for my sony tv system The reviews i read helped me decide.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plays both 3D blu-ray and 4K movies with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony UBP-700 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture really is better than our 5 year old blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. The videos I watch look great on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new stove hope air dryer works great convection works

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K DVD player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is awesome. Picture and sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Catching onto the 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact yet deliver to its fullest at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC monitor delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a text at work from someone cheery, Patti, Picked up my order and had it at my house in ~2 hours. Best part is this monitor was almost bought at Micro Center in Tustin but I had to turn that one down. Found out it wouldn't have worked for my PC build but for the same price and saving 178 miles of driving round trip, THIS WAS SO MUCH BETTER!!!

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for UHD but dont rely on it for streaming apps. Only a hand full available.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K Ultra HD Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality . Works well with my 4K TV. Recommend this to Others

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    You can't go wrong with Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a good job with 4K. Also you can use it for super audio cds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dolby vision is nice but it freezes up sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. I use it only because it plays 4k blu-rays and supports Dolby Vision. that part is great. what is not great is that on some disks it will freeze up and start getting choppy. I've done some searching and it seems that this is sort of a known issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Birchs,
      Thank you for taking the time to share your feedback regarding your experience with the UBP-X700/M. We're pleased to hear that you enjoy its ability to play 4K Blu-rays and support Dolby Vision.
      We sincerely apologize for the issues you've encountered with certain discs freezing and becoming choppy. If you haven’t already, here are some potential solutions and troubleshooting steps that you can try:

      - Ensure the discs you're using are free from scratches, cracks, or smudges.
      - Confirm that your player is running the latest firmware version: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/software/00266764
      - Perform a hard reset by unplugging the player for a couple of minutes.

      If the problem persists after trying these steps, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for giving Sony the opportunity to serve you.
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony HD DVD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony and it lives up to its reputation. Does what it’s supposed to do.

    I would recommend this to a friend
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