Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,426 reviews
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great 4K player
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tremendous pixilation, sound and ease of use. A tad on the costly side, but after coming from a Samsung it was worth the extra money.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
New bly ray
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice clean design easy to use, I would buy again..
I would recommend this to a friend
Rated 5 out of 5 stars
Great 4K UHD Player, loads fast!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this great fast-loading Sony 4K UHD Player!
It boots to the main menu fast and you can resume playing the disc from it's last point.
I would recommend this to a friend
Rated 2 out of 5 stars
Could be a nice player if it didn't skip
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Almost great. Seems I have encountered the same issue as most of these folks with the freezing/skipping effect. Watching Top Gun it happened right about the time of Icemans death. Then I watched it again and it happened right before Maverick got shot down. Video and sound would skip and fast forwarding through it didn't work. Only shutting the player all the way off and back on helped. I tried 3 different 4k movies that I recently purchased. Jurassic World, Fury, and Top Gun and all had some sort of issue. I was thinking maybe a cable or the movie itself at first but the cable was fine with my previous blu ray player and the bad luck of 3 movies all skipping is probably extremely slim. Then I read reviews and it seems it's a popular issue with 4k players for some reason.
I took it back to Best Buy for exchange of the same model(got it during black friday sale) so the price definitely would reflect well with a new one especially since they all seem to have some sort of issue. Hoping the new one works better when it comes in. Not so great for Sony but so far so good for Best Buy. Will update the review if the new player comes in fully funtional.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Meh...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe it's because I'm old-school but it didn't blow me away as much as I was hoping.
I have a 4K smart tv, so I don't need the streaming function.
Most DVDs I watch are not Blu-Ray and it doesn't noticeably upscale them.
I play CDs with it and the audio ports are HDMI or digital audio, so I had to buy a converter to connect RCA cables. Not a huge deal but an extra hassle that could be avoided with a couple ports on the back. And the track/ time/ whatever info for DVDs and CDs appears on your tv, not the unit, so the tv must be on when playing CDs.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Sony - UBP-X700 4K HD Player
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to operate. No frills, If you are looking for great picture, entry level player, this is it. Connected to Sony XBR 90 J TV
I would recommend this to a friend
Rated 4 out of 5 stars
Blu ray for home theater
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good blu ray player for the price point. But very basic
I would recommend this to a friend
Rated 5 out of 5 stars
Great Bluray DVD Player
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great bluray DVD. It is compatible with other TV's, so I like that. Also, the remote control is very easy to use. It is intuitive and streamline. So happy about the remote control. Two thumbs up from me.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Didn't work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this DVD player since it had great reviews. The box was in perfect shape but the DVD player didn't work. The supplied remote wouldn't turn it on, or eject the disc or anything. The remote did turn my Sony TV on and off though. I tried the DVD player on multiple TVs and no picture or sound. Returned and bought a different model.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello Ryan, thank you for your review. We're very sorry to hear about the issues you experienced with your UBP-X700 Blu-ray player. This is not the experience we aim to deliver.
We sincerely apologize that the player did not work out of the box, despite the packaging being in perfect condition. We understand how frustrating it must have been to find that the player would not power on, and we appreciate you trying it on multiple TVs. We are glad to hear that you were able to return the product.
It is good to know, however, that the supplied remote was able to operate your Sony TV.
We hope the new model you purchased is working perfectly and providing you with the high-quality entertainment experience you expect from Sony. Thanks again for your patience and for being a valued Sony customer.
Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
Strong pup
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has enough futures to justify the price, this player might not be top of the line but it surely offers enough to keep me happy with the viewing experience
I would recommend this to a friend
Rated 5 out of 5 stars
4k disc will always be better than 4k streaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, much better than streaming quality.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Awesome, MarcusM! We're thrilled to hear that you are impressed with the player. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Blue ray and ultra had
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for watching movies on your tv the play quality is great.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Happy365798, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Newer and Better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new player is functioning very well. It is giving us the capacity to play all three types of the newer DVD formats, which our old player could not. It is newer and better!
I would recommend this to a friend
Rated 4 out of 5 stars
Great machine mediocre controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine so far has been excellent.
However the controller is too small and the buttons are easy to strike wrong button.
Print is too small on controller even with glasses.
I would recommend this to a friend
Rated 5 out of 5 stars
5 star
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and great service. I would suggest best buy to all for electronic purchases.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnK, nice! We're glad you like your new purchase! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
DVD
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my husband because I also bought him a TV and he loves it. Bought him an open box one and works as if brand new.
I would recommend this to a friend
Rated 5 out of 5 stars
A great upgrade over standard bluray
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this as an open box item to replace our standard bluray player that stopped working. No issues with unit and the 4k ultra HD looks fantastic.
I would recommend this to a friend
Rated 5 out of 5 stars
An AWESOME Upgrade from the Sony Blu-Ray Player
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my bedroom as an added addition to the Sony Blu-Ray that was bought by my Mom in the living room. Plays like a charm, plus with the added Wi-Fi capabilities and built in Apps, its like a added smart tv. LOVE the 4K Ultra Resolution.
I would recommend this to a friend
Rated 5 out of 5 stars
Sony UBP-X700/M 4K Ultra HD Blu-ray player
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black deserves an Overall rating of Excellent.
I would recommend this to a friend
Rated 4 out of 5 stars
Good service. Thanks.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a great experience with BestBuy because the x700 wasn't working for us. We expected the region free to work better. We ended up getting an x800 but both the delivery and the return were speedy.