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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,426 reviews
  • Rated 4 out of 5 stars

    Sony is my go to for blu ray players

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but good luck with Sony Blu-ray players so it’s all I buy. The only reason I didn’t give it 5 stars is I feel like the interface could be more visually appealing instead of looking like “here’s your Blu-ray player, this is what you get”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player, small form factor, quiet and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast player, I use it for 4K UHD. Rest of the features seem to work well but not why I purchased it. I have owned several players, this one works quite and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, versatile machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the perfect answer to my collection of Blu-Ray discs, and DVDs meant to play on multi-region players. I am very pleased with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic BD Player - haven't found a thing to complain about yet, except for I can't find the setting to disable auto-on when you turn on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience after a few bummers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was absolutely Positive! My initial purchase was an open box where there was no power supply in box. After the 3rd trip there the salesman said he was going to take care of me. I was pleasantly pleased! Many Thanks!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Junk. Buy something that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute piece of junk! Almost every time the unit sits unused (hours to days), it loses all memory. I have to go through the setup process AGAIN even though it shows the WiFi network and password prepopulated. Plus, when I give up and go to set up again, sometimes it works in 5 minutes of trying, sometimes after 10 minutes, even as long as 30 minutes. Then, I have to log back in to all my apps to use them. That is already frustrating, and then combine that with the remote not designed for typing. Completely regret buying this!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Harmoon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well nothing to complain about and time will tell if works as expected. It’s possible that my expectation is very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player with lots of streaming options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player! So far, no issues, and discs look great. While the build quality may not be as high as some others, it includes a lot of streaming options, which is a must these days for most people. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost Savings and Great Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at a savings of about $200. The pickup was fast and courteous. The item is great for it's price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Quality - Great Picture - You can’t go wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much that I can say. Every Sony product that I have purchased in the past 25 years is still working great. This blue ray player works great and the picture quality is awesome. I bought a Sony blue ray 5 years ago and it still works great. I gave it to my son when I bought this new one. I have purchased other brands in the past and none lasted more than 3-4 years. I’ve learned you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup from Sony was not very clear. My Samsung TV does not pair well. Difficult to change from HDMI1 to HDMI2. Keeps ignoring the change request.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Pauses on it's own.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to like to pause several times during playback, like it's buffering. You have to stop playback, restart, then fast forward to where you were. I checked to see if the unit had the latest firmware, and it does. It's a SONY, it should work great...it doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. When paired with a solid 4K/8K HDR TV, you’re in a visual treat. However, having to manually switch between HDR 10 and Dolby Vision is really annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Broke already

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote quit working after only a few uses. Return was easy so far so good with the replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use it to watch Blu-Rays and DVDs, so I can't comment on the streaming, but it plays disks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not backed by BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not add an extended warranty so Ii returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gobless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gol danged that ever happened to my family. Now we can all watch Buffy and live in peace. Gobless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wifi/Blu ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Actually had a printed manual so set up was simple and it was up and running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player to have to play your 4K blu ray movies, also DVDs and CDs. I have get away from playing my movies from the X-Box One S. Can't wait to test the player out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony 4K movie player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, smooth enough. Better update the software to read the latest 4K movie. The remote design is outdated.

    I would recommend this to a friend
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