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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,426 reviews
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Sony X700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price alone, well worth. Yet in practice I encountered a number of stutters and freezes. After tinkering around with some settings as sone people have suggested I have had better luck. If issues persist i might just swap it until I get lucky.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek, Thank you for the feedback on your experience with your UBPX700. We're very pleased to hear you feel that your new Sony 4K Bluray player is worth its price. And we're sorry to learn about the stuttering and freezing issue that you've experienced. If the issue persists and should you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Blu-ray player for the Blu-ray movies I have and I like the look. But get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old player didn't work well with my new OLED, so I got this one. Been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player for the price, only issue was that the HDMI that comes included is not the best and I would hear somewhat distorted audio. I would recommend picking up a ultra HDMI Cable that supports 4k/60fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new blu ray player. I’ve always trusted Sony for their products, this one is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Constant issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the audio and video quality are excellent. That does little good when you cant get through a movie without the player freezing at random requiring constant power cycles and restarts. Multiple discs have had the same issue with random freezes. Leaving a disc paused for a few minutes will stop playback entirely, and the only way to resume is to shut off the player completely. My PS3 is more reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    open box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box item...very good value! well worth considering for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Ray Player and Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Blue Ray player. The player is excellent. We had a member of the Geek Squad come and set it up. He was very pleasant and professional. He did a great job hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performer in a small package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine replaced an older Samsung. It is small but does the job and is pretty easy to operate.. Very happy with its performance. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Blu ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with new 4k TV and see some of my favorites in higher definition. Works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sony ubp-x700/m

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in less than a year!!! After a few months of using it and then one day it will no communicate With my TV. It will not play the disc nor get on the apps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seems to be slow to start up. It stops a lot. Not as impresssed as I typically am with a Sony product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup; this is my second order and highly recommend. Great value after discounts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Does everything it says it will do. Only thing is the HDMI cable is so short it won't reach a T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has many functions that an older player doesnt have. Would recommend buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep your disc clean, especially 4ks. Supports Dolby atmos/vision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamE, thanks for commenting! We're happy that it suits your expectations. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Top notch unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, simple setup, and performs every function well. Sony gets a nod from me for offering a digital coaxial output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know how to use this Sony Blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was set up by the squad and a DVD was briefly played. The instructions on how to do that was quick and I still have not been able to play a DVD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The missing piece in my home theater. Loads discs very fast, remote works great. Nothing to complain about. Must have for Atmos material playback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatly improved player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have played both blu-ray and 4k DVDs with no issues. Have only had 2 months so we will see how long it lasts.

    I would recommend this to a friend
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