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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,426 reviews
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good so far. Works as expected. Connects to wifi readily. No issues with disc play. Overall happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good 4K Blu Ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality player for a great price. I haven't had a problem with any SD, HD or UHD discs fed through it so far, about 50 I think. Has more features than I can use. Good remote too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though 100% of movies are on or going to be on a streaming, there are some DVDs you want to have ans i am glad to have a device that handles all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before I bought it. I don't think the picture from the DVD player is any better than my Samsung DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money and I like the fact it had multiple outputs so it would work with my 4K TV and AVR that wasn't 4k compatible. Thus, I got the 4K video and the surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As indicated, upconverts a DVD even if not 4K TV and amazing when 4K DVD with 4K TV. Very easy to set up and prompts you to update if one is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have a problem using it creates every movie and Blu-ray disc that we own

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 4 out of 5 stars

    Good, but needs some attention from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as playing the discs, it's great. However, the "smart" apps need some help. For example, the Amazon Prime Video app complains that it can't load. It needs updated. This model has been out for quite a long time, so I'm guessing that Sony has stopped updating it, but it's still a current model, so this is NOT acceptable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Favorite

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Process the content really quickly, no noise, quick and easy setup as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supports 3-d!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect match for my Sony 65” 4k tv for whatever reason the ps5 does not play 3-d blu-ray discs but this blu-ray player does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should it’s awesome! Highly recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all my DVD's and upconverts very nicely so that everything looks its best!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Experience with purchasing blu ready player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about my experience with Best Buy then the blu ray player.. never was able to use it because when I picked it up it was missing parts and the manger was unhelpful offer to sell me a HDMI cable because it was not in the box, also missing remote. So I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get it on Sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could customize the interface but the result is beautiful! Definitely worth it, when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during a recent sale to replace an older Sony model that was no longer supported. This new 4K UHD model works fantastic, very pleased. Good reviews online and great bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Brand with Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Sony brand players before and this did not disappoint. The 4K resolution is great and played well with my new TV. Definitely would recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 1 out of 5 stars

    Extremely Poor Product - Problems Disks/Streaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player froze repeatedly while streaming Netflix. Could not return to the Netflix menu without restarting the device. The first day of use, the Netflix and Youtube interface worked well and better than the replaced Sony player, with faster load times and more responsive menu commands. The second and third days of use included repeated screen freezes that completely locked the unit, as it remained unresponsive to menu commands. Received disk error when attempting to play the first Blu Ray disk. This was a standard Blu Ray disk, not a 4K movie. No damage or dirt was apparent on the very clean disk. After ejecting five times, the disk suddenly played flawlessly. The software was updated before the first use. I will return and try another 4K player model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-UBP-X700/ M streaming 4K bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluray player. Has every function you will ever need. Best price ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing DVD player.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player has made my experience totally amazing with the crisp clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit packs a lot of punch for the price - unfortunately not a bargain, but this unit delivers what it advertises.

    I would recommend this to a friend
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