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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,426 reviews
  • Rated 5 out of 5 stars

    Great Blu ray

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp images for steaming or paying Blu-rays. Works great with Samsung TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meeting my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this player has met my needs. Sometimes I have to eject and close the tray for it to recognize the disc, but other than that it has been fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great, but you get what you pay for.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gone through two of these so far. First glitched out about halfway through any 4k movie. System menus and home screen have the viewing quality of something from the early 2000's, not sure why Sony can't spend a few $$'s to have their system look nice on the TV. Anyways, new unit seems to work fine and haven't had any further issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD Blue Ray player with added ability to turn TV smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New machine, new experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an update from my 12 year old blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was a little difficult my I got it done and it works fantastic !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie magic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing movie watching with this new blu ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent player that does what it is suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dvd player and streamer. I always support my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony blu ray player, the associate was very knowledgeable and helpful, I always go to Best Buy for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying SONY is a win !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to finally snag a 4K Ultra HD BR player. Buying SONY means it is outstanding across the board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Reccommend buying on sale. Can’t beat the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Plays Movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Dont use the network features. Remote is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best one i have ever had , its awesome highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dvd player! Easy to use and manual is easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always does a great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install buy Geek Squad agent Brent Glass!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent player, I use it in my kids room and they have no challenge working it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x-box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price. easy instructions. grandson likes playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Has a lot of features, i'm sure I will not use it to it's fullest. I'm very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    UBP-X700 SONY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. One in 2021 lasted 3 years because I didn't use it very often. Froze up, displayed black screen and just wouldn't play disks or stream. The second one was purchased on June 20 2024. Plugged it in and haven't used it till just a few days ago. It worked for a few minutes then same thing happened. taking it back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zimdrkz, Thank you for sharing your experience with the UBP-X700. We apologize for the inconvenience you have faced with both units and they had to be returned. It appears that the issue of freezing and displaying a black screen is something that has been reported by other users as well. We understand how frustrating this can be, especially when the device is not used frequently.
      . If the picture skips or freezes when playing a movie with this unit, we recommend following the troubleshooting steps on this link: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00008473 For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. Regards, Sam Sony_US

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