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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X700/M Streaming 4K Ultra HD Blu-ray player's excellent picture quality, ease of use, and 4K and Dolby Vision support. The player's compact size and reasonable price are also appreciated by users. However, some customers have reported occasional performance issues, and have expressed concerns about the remote control and limited streaming app availability. Some customers have also reported freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,426 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see how long this player will last. 2nd one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player Only issue I’ve come across when powering up player sometimes won’t eject disc; you have to reset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Excellent selection of various products made comparisons simplified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Rocks!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products. Excellent quality and a preferred brand name for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLUE RAY DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLAYS EVERYTHING I HAVE PLUS I CAN NOW PLAY BLUE RAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Mark Papa j

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service was great we appreciate it very much thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UBP-x700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it is a Sony so we know the name. It has a rally Fast load. good apps on the player. Happy so far....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent player. We had the previous version ---- after 7+ years, upgraded and are completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sony blu ray player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product unfortunately power died needed warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only get Sony bluray players

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most affordable option for a real true 4k bluray player. Only negative is that it doesn't have Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent nice colors nice sound I love this little machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly, the quality of 4K is remarkable and brilliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Ultra HD Blu-ray Player is the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used "Price Match Guarantee" to get the best price on this Blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also got this for my grandson for Christmas. This will be his first 4k dvd player. He will be so excited .

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    0 out of 5 DO NOT RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this negative stars if possible. Unreliable, slow, and constantly freezes on a good day. Now it is displaying a black screen when attempting to play BluRays. Run fast and run far.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMR1988, we're genuinely sorry to hear about the issues you've experienced with the Sony - UBP-X700/M. We understand how frustrating it must be dealing with the player freezing, and now displaying a black screen when attempting to play Blu-Rays. This is definitely not the experience we want you to have, here are some troubleshooting steps that can resolve these problems:

      1- Power cycle the player, this helps clearing any temporary glitch that may be affecting the unit. You can unplug it from the power for 2 minutes and then plug it back in
      2- Make sure the player has the latest software version, while you are on the home screen you can go to the top right hand corner and click on setup > software update > update via internet
      3- Perform a Factory Data Reset, this last step will return the unit to factory settings erasing everything including errors or bugs that are affecting the player. While in setup go to resetting > reset to factory default settings > all settings > start > close. After this, turn off your player for 1 minute and then turn it on.

      We hope these steps help you to resolve the problem. If the same situation persists, please contact our technical support team via:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony dvd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and always have good inventory. My go to place for electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of same item, works great with my TV and one with the Receiver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k Sony BluRay player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine but don't care for the user interface at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony BluRay player.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality playback even for older DVD's. Good sound reproduction. Easy to setup. HDMI cable included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to see a company still manufacturing a 4 k player to many have stopped .sony always makes a good product

    I would recommend this to a friend
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