Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 10398069
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! It connects to bluetooth easily and allows me to listen with my own headphones! Its a great item for sure!
I would recommend this to a friendReturned it the same day I bought it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a poor attempt at making something great. You have to manually activate Dolby vision and it's not very easy to use. If you have an external hard drive it probably won't play your media. When you turn it on it may not work and you'll have to unplug the power and plug it back in.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AChere, we're sorry to hear that you returned your Sony unit. We really wish we could change your opinion about the UBP-X800M2.
To enjoy Dolby Vision, set [Dolby Vision Output] under [Screen Settings] on the player. You can check this link for more details. (Refer to page 36-37):
https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf
he UBP-X800M2 supports external hard drives up to 4TB (GPT) and USB flash drives up to 128GB. The supported file systems are FAT32, NTFS, and exFAT. If your external hard drive is not recognized, ensure it meets these specifications and is formatted correctly. More details can be found here:
https://www.sony.com/electronics/support/articles/00013721
If the player does not turn on and requires unplugging and plugging back in, it might be a firmware issue. Ensure your player has the latest firmware update. You can enable Automatic Software Update on your device to get the latest version.
We have our have our Support team that is always happy to assist. You can email us anytime at [email protected]
We hope you consider Sony again.
~Earl
Sony 4k Player
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K discs look and sound fantastic! Much much better than streaming. Sony quality.
I would recommend this to a friendBuilt like a tank!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy construction and feel! Great 4K Ultra HD performance. Highly recommended!
I would recommend this to a friendTec Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our player. I would buy it again. I wish it had a recorder built in.
I would recommend this to a friendGreat Ultra HD Blu-Ray player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, Easy to use. I like that I can get Atmos sound from a disc now.
I would recommend this to a friendUHD disc player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale and am glad I did. Works as intended and has a good feature set. No problems so far and don't expect any.
I would recommend this to a friendNot good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but issues with this blu ray player. I am currently on my 4th one. Sony has missed the mark horribly on this player. I would not recommend
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello metalfiend84,
Thank you for considering Sony products.
We appreciate you taking the time to share your feedback about your experience with the Sony UBP-X800M2 Blu-ray player. We sincerely apologize for the challenges you've faced with the product and for the inconvenience of having to replace it multiple times.
To help us understand and resolve the issue with your Blu-ray player, please email us at [email protected] with the following information:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thanks for your patience; we look forward to helping you.
Best regards,
-Fred
Home Theater Complete!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only unit better is probably a PS5. Get it while it's available and on sale
I would recommend this to a friendFox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent DVD player and you get a lot for your money. And that means the latest and best in technology!!
I would recommend this to a friendExcellent 4K Blu-Ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 4K Blu-Ray player provides even better playback as it is a true 4K Blu-Ray player and not an upscale 4K Blu-Ray.
I would recommend this to a friendBlu Ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Shipped quickly. Replaced previous model and have been pleased with the products.
I would recommend this to a friendGreat player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this 4k player. Great resolution. The only downside is that you cannot access any other apps than the few that are preloaded
I would recommend this to a friendUnreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful player, do not buy. Worked well initially, but started to have issues with movies freezing and sound cutting out. Tried different fixes but still doesn’t work. Not worth paying this much just to have your movies freeze and kill the vibe.
No, I would not recommend this to a friendSony does it again!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player bought it as a open box it loads super fast doesn't have enough apps is the only thing that is weak
I would recommend this to a friendSony Blu Ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!!!! No problems installing it. It worked right away.
I would recommend this to a friendGreat 4K player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over the last one this Sony easy setup worked perfectly out of the box very impressed
I would recommend this to a friendCD player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it, waiting for our new house to be built, was impressed with it at the store.
I would recommend this to a friendGreat companion for Sony Bravia tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent streaming DVD player. It does everything as advertised.
I would recommend this to a friendDVD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am looking forward to watching all my old DVDs~!
I would recommend this to a friend
