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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,131 reviews
  • Rated 5 out of 5 stars

    Solid player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade quick loading superb image and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it keep on smiling due to the greatness of this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony DVD 4k streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio/Video is very good. Troubleshooting: Something goes wrong and freeze even a brand new one and the open-box. I will have to unplug and plug it and it works again. For this account, I have to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente DVD player , plays movies on 4K beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing machine plays blue rays and can stream from it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review good for 25 points honestly haven’t used

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review good for 25 points honestly having it for a year I haven’t even plugged it in couldn’t tell you a thing about it don’t even know if it works just wanted to use my points up before they disappeared don’t know how many more times I’ll do that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not terrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely. The manual isn't that good, tho. Beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    X800M2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, quality throughout along with Sony support makes this probably the last DVD player that I will own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The items are great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items are great for its price, the clarity it is really a 4K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality blueray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Had good features. Not much lag. Don’t put out a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition is fantastic and very easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality blue ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality blue ray player wanted Sony to go with tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DavidH Hurt Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets and exceeded my expectations!! Just played the new Top Gun Movie what a great visual and sound experience!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the need to manually toggle the Dobly Vision setting

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is very good but the sync does not match the picture. There is a slight delay which is noticeable. I am having the television adjusted for color. I am expecting that they will correct the sync. problem at that time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase.... well worth the buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a switch so movies can be watched at full screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disgusted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i received this in a box that was not damaged at all and when i opened it the player had been dropped a couple of times from the damage to 2 corners and i opened it and the player itself was cracked badly. they put it in the shipping box like that because of no damage to the shipping box,that is how they treat customers THEY DO NOT CARE WHAT YOU GET my advice buy in store at least you know what you are getting. VERY BAD BUSINESS they will not last any longer with that customer service. IT WAS A CHRISTMAS GIFT that i cannot give but at least i can give it to best buy. good luck having things sent to you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Descent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt notice a big jump in clarity when paired with 4k tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Sony Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player with a heavy duty chassis. Has Bravia Video mode so would be suited to a Sony TV. On the negative side it loads up slowly upon power up.

    I would recommend this to a friend
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