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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,123 reviews
  • Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Blu ray player! Especially with the recent updates. A bit technical when you drive into the settings but worth it. Looks and feels very premium!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Player freezes after an hour

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the player, but after an hour of viewing it starts to freeze up on me. I purchased this player for its Dolby Vision and dvd audio capabilities. I found several other people online complaining of the same issue. This is a dedicated 4K Blu-ray player and is not used for streaming. I may have to return it and purchase the Panasonic 4K player that costs twice as much. I am disappointed with this player.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    High end 4K player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit though it sticks on some scenes with lots of moving action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k blu ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with no problems and the remote works well with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I suspected, Sony puts out a quality product that matches up to my sound bar and tv to give me a great entertainment experience. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but highly overpriced. Especially nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony invented 4K, so it’s not surprising they have a great 4K video player. I’ve been using these Sony BluRay players for many years now, and this is just a continuation of a great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really? Great quality, very heavy duty will last a long, long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best player, but it gets the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serious lack of features for the price. But the last software update fixed some of these. Not my favorite, but it displays a great picture so...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great BR player but lacking beuilt in apps.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray player is amazing as far as operation and results on screen. Amazing when paired with Sony Bravia TV. However it only comes with 3 streaming apps and will not allow additional apps. This is a downfall on this player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid 4k vision player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the updated M2 version of the player with Vision support. Its nice sony is removing all the bloatware apps from the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and amazing 4k images. Paired it with my projector system and AV and the experience is just amazing. The system is very quite and did not observer getting heated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good as is should be a Sony Blu-ray player. Nothing to complaint about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu-ray DVD/SACD Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent all around blu-ray dvd, cdR and SACD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the blueray player while I had it but unfortunately I returned due to the lack of Dolby vision not being able switch off when movies that don't support it are being played.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. For Blue ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays blue ray 4k. And only has Netflix and Sony for online apps. My last 4k player has over 50 apps for online viewing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but issues with this blu ray player. I am currently on my 4th one. Sony has missed the mark horribly on this player. I would not recommend

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello metalfiend84,

      Thank you for considering Sony products.

      We appreciate you taking the time to share your feedback about your experience with the Sony UBP-X800M2 Blu-ray player. We sincerely apologize for the challenges you've faced with the product and for the inconvenience of having to replace it multiple times.

      To help us understand and resolve the issue with your Blu-ray player, please email us at socialsupport@am.sony.com with the following information:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thanks for your patience; we look forward to helping you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Blu-Ray streaming 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Blu-ray player not only is it streaming Blu-ray player but it’s for today so it works even if you don’t have a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The player to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal player for any disc; CDs, SACDs, DVD Audio, Blu-ray Audio Since OPPO no longer makes players, this is the one to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bluray player for 4k and it has a very fast load disk speed

    I would recommend this to a friend