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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,123 reviews
  • Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the high performance product and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good 4k player and also does a decent job at up-converting non 4k content.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes about halfway through on 4K UHD Blu Rays

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great with this unit for about an hour, then it will freeze up and you won't get to finish the movie. Works fine for CD's & even 4K Blu Rays with 5.1 surround. Seems to struggle with 4K UHD movies with Dolby Atmos or DTS:X. I will have to send it back for a warranty repair, but I'm not optimistic because it seems like a common issue. Factory reset doesn't fix issue, nor does an update. I wish I would have spent a little more for the Panasonic.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyN,

      This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. The unit comes with a 1-year manufacturer's limited warranty. For further assistance, please contact our product support team via phone call or chat through this link:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from my older Samsung. Streaming has improved, no lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. No trouble with freezing discs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home theater. Awesome resolutions . Would recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow plays better than expected, and a great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No apps

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great but there are no apps loaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great streaming and audio sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Sony Blueray is simply the best,it out performs.my Samsung by leaps and bounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player. Plays everything I need bad still can play SACD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for movies, i recommend so much this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby vision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony great product price value has pretty much every feature need for a good surround sound setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to work. Good price. Remote is intuitive and straightforward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not too many DVD player out there, bought this one to replace an older one. Work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast start-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays discs smoothly with no glitches. Fast start-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mornings on a Montana

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. The clarity is great. Major upgrade from my last init

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UHD player 800m2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic bluray player with several streaming services available as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hd bluray player. It complete my intertaiment sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent 4k blu ray player. Simple and to the point. The streaming is better than the reviews i read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k Sony DVD player works great thank you very much Best Buy!!!

    I would recommend this to a friend